Banks
Rating by Finanso®
i

The rating by Finanso® is determined by our editorial team. The scoring formula includes a financial product type as well as tariffs, fees, rewards and other options.

Peoples Bank

Advertiser Disclosure

About bank

Peoples Bank, a division of Peoples Group, stands as a significant player in the Canadian financial landscape, offering a range of banking solutions to communities across the country. Based in Vancouver, British Columbia, Peoples Bank operates as a subsidiary of Peoples Trust Company, demonstrating a commitment to serving Canadians with tailored financial services. With a focus on customer-centricity, Peoples Bank endeavors to provide a seamless banking experience, leveraging its extensive product knowledge and decades-long expertise in the financial sector.

At Peoples Bank, consumers find a comprehensive suite of banking products and services designed to meet diverse financial needs. From accounts for everyday transactions to mortgage solutions tailored to various life stages, Peoples Bank aims to empower individuals and businesses alike to manage their finances effectively. Through its online banking platform and physical branches in key locations such as Vancouver, Calgary, and Toronto, Peoples Bank ensures accessibility and convenience for its customers, fostering strong connections with communities across Canada.

Peoples Bank

Key features

  1. Diverse Banking Solutions. Peoples Bank offers a wide range of banking products and services, including checking and savings accounts, mortgages, and investment options.

  2. Online Banking Platform. With a user-friendly online banking platform, customers can conveniently manage their accounts, transfer funds, pay bills, and access financial services anytime, anywhere.

  3. Mortgage Origination. Peoples Bank specializes in mortgage origination, catering to multi-family, commercial, construction, and residential properties, providing tailored solutions to meet varying needs.

  4. Competitive Rates. Customers benefit from competitive rates on mortgages and savings products, helping them reach their financial goals faster.

Pros and cons

Pros

Customer-Centric Approach. Peoples Bank prioritizes customer satisfaction, focusing on delivering exceptional service backed by extensive product knowledge and experience.

CDIC Membership. As a member of the Canada Deposit Insurance Corporation (CDIC), Peoples Bank provides deposit protection, offering peace of mind to customers.

Community Engagement. Committed to serving communities across Canada, Peoples Bank actively engages with local initiatives and endeavors to build strong relationships with its customers.

Cons

Limited Physical Presence. While Peoples Bank maintains branches in key cities, its physical presence may be limited in certain regions, which could pose challenges for customers seeking in-person assistance.

Service Accessibility. Despite its efforts to provide online banking services, some customers may still prefer face-to-face interactions or encounter difficulties accessing online platforms, impacting their banking experience.

Limited Product Offerings. While Peoples Bank offers a variety of banking products, its product lineup may not be as extensive as larger financial institutions, potentially limiting options for some customers.

Peoples Bank requirements

  1. Identification Documents. Valid identification documents such as a passport, driver's license, or government-issued ID are required to open an account with Peoples Bank.

  2. Proof of Address. Customers need to provide proof of their current address, which can be in the form of a utility bill, lease agreement, or other official documents.

  3. Minimum Deposit. Some accounts may require a minimum initial deposit to open, which varies depending on the type of account selected.

  4. Employment Information. For certain banking services, customers may need to provide employment information, including employer details and proof of income.

  5. Credit History. Peoples Bank may assess customers' credit history when applying for certain financial products such as loans or credit cards.

  6. Legal Age. Applicants must meet the legal age requirement to open a bank account, which is typically 18 years old in Canada.

  7. Residential Status. Customers need to verify their residential status, whether they are a Canadian citizen, permanent resident, or non-resident, as this may affect eligibility for certain banking services.

Access on the go

  1. ATM Access. Peoples Bank provides convenient access to ATMs nationwide, allowing customers to withdraw cash, check balances, and perform other transactions 24/7.

  2. Mobile App. The Peoples Bank mobile app offers customers the flexibility to manage their accounts on the go. With features such as mobile check deposit, fund transfers, bill payments, and account monitoring, the app provides a seamless banking experience from the convenience of a smartphone or tablet.

  3. Online Account Management. Through the online banking platform, customers can access their accounts securely from any internet-enabled device. From checking balances to transferring funds between accounts, online account management empowers customers to handle their banking needs anytime, anywhere.

Peoples Bank products

  1. Checking Accounts. Peoples Bank offers a variety of checking account options tailored to suit different needs, from basic accounts with no monthly fees to premium accounts offering additional benefits such as interest-bearing features or unlimited transactions. Checking accounts provide customers with convenient access to their funds for everyday transactions such as paying bills, making purchases, and withdrawing cash.

  2. Savings Accounts. Peoples Bank provides savings account options designed to help customers grow their funds while keeping them easily accessible. Whether customers are saving for short-term goals or long-term objectives, Peoples Bank offers competitive interest rates and flexible account features to help them achieve their financial goals.

  3. Certificates of Deposit (CDs). Peoples Bank offers certificates of deposit with competitive interest rates and various term lengths to suit customers' investment preferences. CDs provide a secure way to earn higher interest rates than traditional savings accounts by committing funds for a specific period, making them ideal for customers looking to save for future goals or earn passive income.

  4. Money Market Accounts. Peoples Bank's money market accounts offer customers the opportunity to earn higher interest rates while maintaining liquidity. With features such as check-writing capabilities and tiered interest rates based on account balances, money market accounts provide flexibility and growth potential for customers' savings.

  5. Mortgages. Peoples Bank specializes in mortgage origination, offering a range of mortgage products to help customers achieve their homeownership dreams. Whether customers are purchasing a new home, refinancing an existing mortgage, or investing in real estate, Peoples Bank provides personalized mortgage solutions with competitive rates and flexible terms.

Peoples Bank services

  1. Online Banking. Peoples Bank offers a comprehensive online banking platform that allows customers to manage their accounts conveniently from anywhere with internet access. Through online banking, customers can view account balances, transfer funds between accounts, pay bills electronically, set up alerts, and access electronic statements.

  2. Mobile Banking. The Peoples Bank mobile banking app provides customers with on-the-go access to their accounts via smartphones and tablets. With features such as mobile check deposit, account alerts, fund transfers, and bill payments, the mobile app offers flexibility and convenience for managing finances anytime, anywhere.

  3. ATM Services. Peoples Bank provides access to a network of Automated Teller Machines (ATMs) nationwide, allowing customers to withdraw cash, check balances, transfer funds, and deposit checks or cash outside of traditional banking hours. With widespread ATM availability, customers can conveniently access their funds wherever they are.

Which associations does Peoples Bank belong to?

Canada Deposit Insurance Corporation (CDIC). Peoples Bank is a member of CDIC, which provides deposit insurance protection to eligible deposits held at member institutions in the event of a bank failure or closure, up to certain limits.

Peoples Bank reliability

Peoples Bank maintains a reputation for reliability within the Canadian financial sector, offering a range of banking products and services backed by decades of industry experience. As a member of reputable associations such as the Canada Deposit Insurance Corporation (CDIC), Peoples Bank provides customers with deposit insurance protection, contributing to a sense of security and trust. While like any financial institution, Peoples Bank may encounter occasional challenges or customer concerns, its commitment to adherence to banking regulations and standards, coupled with a customer-centric approach, underscores its reliability in serving the needs of individuals and business entities across Canada.

Editorial opinion

Peoples Bank stands as a notable entity within the Canadian financial landscape, offering a diverse array of banking solutions and services to its customers. While some patrons commend its accessibility through online and mobile platforms and appreciate its community-focused initiatives, others have voiced concerns regarding occasional service interruptions and the availability of physical branches in certain regions. Despite varying opinions, Peoples Bank's commitment to customer satisfaction, demonstrated through its tailored financial products and adherence to industry regulations, remains a cornerstone of its operations, positioning it as a significant player in the Canadian banking sector.

Additional resources

  • Peoples Bank Customer Reviews

Sources

FAQ

Is Peoples Bank a good bank?

Peoples Bank is generally regarded as a reputable financial institution in Canada, offering a wide range of banking products and services to meet the needs of its customers. With a commitment to customer satisfaction and adherence to industry standards, Peoples Bank strives to provide reliable and accessible banking solutions. While opinions may vary among customers based on individual experiences, the bank's membership in the Canada Deposit Insurance Corporation (CDIC) and its track record of community engagement contribute to its positive reputation within the financial sector.

Is Peoples Bank hard to get approved for?

The approval process for banking services at Peoples Bank can vary depending on individual circumstances such as credit history, income, and the type of product or service being applied for. While Peoples Bank aims to make its banking products accessible to a wide range of customers, approval criteria may be in place to assess applicants' eligibility for certain financial products, such as loans or credit cards. Ultimately, customers are encouraged to inquire directly with Peoples Bank to understand specific requirements and determine their likelihood of approval.

Is Peoples Bank CDIC insured?

Yes, Peoples Bank is CDIC insured. As a member of the Canada Deposit Insurance Corporation (CDIC), deposits held at Peoples Bank are eligible for deposit insurance protection up to certain limits. This means that in the event of a bank failure or closure, eligible deposits, including savings accounts, checking accounts, and term deposits, are protected by CDIC insurance, providing peace of mind to customers regarding the safety of their funds.

Who owns Peoples Bank?

Peoples Bank is a community bank owned by Peoples Group, a Canadian financial services company based in Vancouver, British Columbia. Peoples Group operates as a subsidiary of the Alberta-based holding company Triple Five Group. As a part of Peoples Group, Peoples Bank operates under its umbrella of financial services, including its flagship entity Peoples Trust Company, while maintaining its own distinct brand and offerings within the banking sector.

We focus our resources on specific products and services in order to provide you with the highest level of customer service.

© Peoples Trust Company
Your comment has been added
Error
Your complaint has been recorded
Invalid username or password
comment.alert.error-reg
Please log in to like/dislike
Invalid SMS code has been entered
All Peoples Bank’s reviews by may 2025
Leave feedback
Similar companies
EQ Bank
30 St. Clair Avenue West, Suite 700 Toronto, ON, M4V 3A1
1 (844) 437-22-65
Fairstone Bank
33 Yonge Street, Suite 810 Toronto, Ontario Canada M5E 1G4
+1 (833) 461-29-00
Digital Commerce Bank
736 Meridian Road NE Calgary, Alberta T2A 2N7
+1 (844) 836-60-40
American Express Canada
P.O. Box 3204, Station F, Toronto, ON M1W 3W7
+1 (800) 869-30-16
Simplii Financial
161 Bay St., Toronto, ON M5J 2S8
+1 (888) 723-88-81