The National Bank app is the official mobile banking solution provided by the National Bank of Canada. It allows users to manage their personal banking, including accounts, transactions, and finances, all from their phone. Users can sign in securely to access their accounts, create new ones, and perform various banking transactions. The app supports both Apple Pay and TM Google Pay for convenient payments using debit cards. It offers features like dark mode for comfortable viewing and email alerts for important updates. Additionally, the app provides legal disclaimers and support for different operating systems, including Apple Inc.'s iOS and Google LLC's Android. It is available for free and can be used in other countries where National Bank operates.
Key Takeaways
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Deposit Cheques Remotely. Users can conveniently deposit cheques into their accounts using the app, eliminating the need to visit a physical bank branch.
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Transfer Funds. The app enables users to transfer funds between their accounts or to other accounts within National Bank or external financial institutions, providing flexibility and convenience in managing finances.
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Make Bill Payments. Users can easily pay bills directly from the app, allowing them to settle utility bills, credit card payments, and other expenses with just a few taps.
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Free to Use. The National Bank app is available for free, meaning users can access its features and functionalities without incurring additional charges, making it a cost-effective solution for managing their banking needs on the go.
Mobile App Features
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Account Management. Users can view and manage their accounts conveniently within the app, allowing them to check balances, review transaction history, and perform various account-related tasks.
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Transactions. The app enables users to initiate various transactions, including transfers between accounts, bill payments, and e-transfers, all from the convenience of their mobile device.
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Mobile Payments. Users can securely add their National Bank debit cards to Google Pay for quick and easy payments at supported merchants, providing a seamless payment experience.
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Email Alerts. Users can set up email alerts to receive notifications about important account activities, such as low balances, large transactions, or upcoming bill payments, helping them stay informed about their finances.
How to download NBC Mobile App
For iOS
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Open the App Store. Tap on the App Store icon on your iOS device's home screen. This will open the App Store application.
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Search for NBC mobile application. In the search bar at the top of the screen, type "NBC mobile application" and press enter. This will display a list of search results.
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Select the NBC mobile application. Look for the NBC mobile application in the search results and tap on it to open the app's details page.
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Download the App. On the app's details page, you'll see an option to download the app. Tap on the "Download" button (which might appear as a cloud icon with a downward arrow) next to the app. You may need to authenticate with your Apple ID using Face ID, Touch ID, or your password.
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Wait for Download. The download process will begin, and you'll see a progress indicator on the app's icon. Once the download is complete, the app will be installed on your device automatically.
For Android
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Open Google Play Store. Tap on the Play Store icon on your Android device's home screen or app drawer to open the Google Play Store.
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Search for National Bank of Canada. In the search bar at the top of the screen, type "National Bank of Canada" and press enter. This will initiate a search for the NBC app.
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Select the National Bank of Canada app. Look for the National Bank of Canada app in the search results and tap on it to open the app's details page.
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Download the App. On the app's details page, you'll see an option to download the app. Tap on the "Install" button to begin the download and installation process. You may need to grant permissions for the app to access certain features on your device.
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Wait for Download. The download and installation process may take a few moments, depending on your internet connection speed. Once the download is complete, the app will be installed on your device automatically.
Others
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NBC Website. Clients can visit the official NBC website and navigate to the section dedicated to the National Bank of Canada app. From there, they may find direct download links for both Android and iOS devices.
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Direct Link. NBC may provide direct download links for the app via email or SMS to existing clients. These links can be accessed on the mobile device, allowing users to download and install the app directly.
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Third-Party App Stores. While it's recommended to download apps from official sources like the Google Play Store or the App Store to ensure security and reliability, some users may opt to download APK files (for Android devices) from third-party app stores. However, this method comes with risks, as these sources may distribute modified or malicious versions of the app.
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QR Code. NBC may also provide QR codes that users can scan using their mobile devices to initiate the download process directly.
How to apply in the app?
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Accessing the Application Section. Open the National Bank app on your mobile device. Log in using your credentials (username and password) or biometric authentication if enabled. Once logged in, navigate to the main screen or menu where you can find options for different banking services.
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Exploring Available Products. Look for the section labeled "Products" or "Apply for a Product" within the app's menu. Browse through the available products offered by National Bank, such as savings accounts, credit cards, loans, or investment accounts. Tap on the specific product you're interested in applying for to proceed.
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Reviewing Product Details. Before applying, carefully review the details and features of the selected product. Pay attention to interest rates, fees, eligibility criteria, and any required documents or information needed for the application process. Ensure that the product aligns with your financial needs and preferences.
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Initiating the Application Process. Once you've decided on a product, locate the "Apply Now" or "Start Application" button within the product details screen. Tap on the button to initiate the application process. Follow the prompts to provide the necessary information, such as personal details, contact information, employment details, financial information, and any additional documents required.
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Submitting the Application. Carefully fill out all required fields and provide accurate information as requested. Review the application thoroughly to ensure accuracy and completeness. After completing the application, submit it electronically through the app. You may receive an instant decision on your application, or National Bank may follow up with additional steps or verification if necessary.
How to make payments through the app?
Personal Loan
Unfortunately, there is no official information available on how to make personal loan payments directly through the National Bank app. However, you can still make additional payments through the National Bank website. Here's how you can generally make payments on the website:
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Sign In. Sign in to your National Bank online banking account using your credentials (username and password) on the National Bank website.
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Go to Overview. Once logged in, navigate to the "Overview" section, which typically provides an overview of your accounts and financial products.
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Select Account. Select the specific account from which you want to make the payment in full, which would likely be your personal loan account.
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Choose an Option. Look for an option such as "Accelerated repayment" or "Make Additional Payment" and click on it.
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Click Continue. You will then be prompted to choose either the "Pay all" option to pay off the loan in full or select "Additional payment" for making an extra payment on top of your regular installments. Click "Continue" to proceed.
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Select Account and Enter Amount. Next, select the account from which you wish to make the transaction (e.g., your checking or savings account) and enter the amount you want to pay. If you're paying off the loan in full, leave the amount field blank. Click "Continue" to proceed.
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Review the Details. A summary page will appear displaying the details of your payment. Review the information carefully to ensure accuracy.
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Confirm. Once you've confirmed the payment details, click "Confirm" to finalize the transaction.
Credit Card
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Sign in to the National Bank App. Open the National Bank app on your mobile device and log in using your credentials (username and password) or biometric authentication if enabled.
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Navigate to Transfers. Click on the "Transfers" option located at the bottom of the screen to access the transfer functionality within the app.
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Select Transfer Between My Accounts. Within the "Transfers" section, choose the option for "Transfer between my accounts" to initiate a transfer from one of your linked bank accounts to your credit card.
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Choose Bank Account for Payment. From the list of your linked bank accounts, select the account you wish to use for making the credit card payment.
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Select the Credit Card to Pay. Choose the specific credit card you want to make a payment towards from the list of your accounts displayed within the app.
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Follow On-Screen Instructions. Follow the prompts and instructions provided on the screen to enter the payment amount and any additional details required for the transaction.
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Review Payment Details. Carefully review the payment details, including the payment amount and the source account from which the payment will be deducted, to ensure accuracy.
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Authorize the Payment. Proceed to authorize the payment according to the app's instructions, which may involve biometric authentication or entering a security code.
Mortgage
Unfortunately, there is no specific information available on how to make standard mortgage payments directly through the National Bank app. However, in general, you can make additional payments through the app using the following steps:
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Sign in to your National Bank App. Open the National Bank app on your mobile device. Log in using your credentials (username and password) or biometric authentication if enabled.
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Access Your Mortgage Details. Once logged in, navigate to your mortgage account within the app. Locate your mortgage account and tap on it to access its details.
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Choose Desired Installment. Within your mortgage account details, identify the specific installment you wish to make an additional payment towards. Tap on the desired installment to proceed.
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Initiate Accelerated Repayment. After selecting the installment, look for an option labeled "Accelerated repayment" or similar. Tap on this option to access additional payment features for your mortgage.
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Select Make an Additional Payment. Within the accelerated repayment section, choose the option to "Make an additional payment" or similar. Click on this option to proceed with making an extra payment towards your mortgage.
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Follow On-Screen Instructions. Follow the prompts and instructions provided on the screen to enter the details of your additional payment. This may include specifying the amount you wish to pay and selecting the account from which the payment will be made.
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Review and Confirm. Review the details of your additional payment carefully to ensure accuracy. Once you're satisfied with the payment details, proceed to confirm the payment according to the app's instructions.
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Completion and Confirmation. After confirming the payment, the app should provide a confirmation message or notification indicating that the additional payment has been successfully processed.
Other Loans
While there is no official information available on the NBC website about making loan payments specifically through the app, you can still make additional payments using the online banking platform on the web. Here's how you can generally make payments on the web:
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Sign in to Your Online Banking Account. Open your web browser and navigate to the National Bank of Canada website. Log in to your online banking account using your credentials (username and password).
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Access the Loan Payments Section. Once logged in, look for the section related to loan payments or transfers. Depending on the layout of the online banking platform, you may find options such as "Payments" or "Transfers."
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Choose the Loan Account. Select the loan account for which you want to make a payment from the list of your accounts. If you have multiple loan accounts, ensure you choose the correct one.
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Initiate Additional Payment. Look for options to initiate an additional payment or make a lump sum payment towards your loan. The exact wording may vary, but you might find options like "Make Additional Payment" or "Pay Extra."
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Enter Payment Details and Confirm. Follow the prompts to enter the payment amount and select the account from which you want to transfer the funds. Review the payment details carefully to ensure accuracy. Once you're satisfied, confirm the payment to initiate the transaction.
How to delete the NBC app?
For iOS
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Locate the App. Find the NBC app on your iOS device's home screen. The app icon typically appears as a blue square with the NBC logo.
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Press and Hold the App Icon. Press and hold your finger on the NBC app icon. After a moment, all the app icons on the screen will start to jiggle, and an "x" button will appear at the top left corner of each app icon.
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Tap the "x" Button. Tap on the "x" button that appears on the NBC app icon. This will prompt a confirmation dialog box to appear on the screen.
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Confirm Deletion. Confirm that you want to delete the app by tapping on the "Delete" option in the dialog box. Alternatively, you can tap "Cancel" if you decide not to delete the app.
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Done. Once you tap "Delete," the NBC app will be removed from your iOS device. You can exit the app deletion mode by pressing the home button or swiping up from the bottom of the screen (depending on your device model) to return to the home screen.
For Android
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Open Settings. Navigate to the "Settings" app on your Android device. You can usually find it in the app drawer or by swiping down from the top of the screen and tapping the gear icon.
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Select "Apps" or "Applications". Scroll down and find the option labeled "Apps" or "Applications" in the Settings menu, then tap on it.
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Find NBC App. Scroll through the list of installed apps to locate the NBC app.
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Tap on NBC App. Once you find the NBC app, tap on it to open the app settings.
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Uninstall the App. On the app settings screen, you should see an option to "Uninstall" or "Remove" the app. Tap on this option, then confirm your choice when prompted to uninstall the app from your device.