How to register an account?
To register on the company’s online portal, customers need to click the “Register” button on the login page and enter a mortgage account number and the last four digits of the bank account. Then, the company withdraws customers’ mortgage payments. Afterward, customers will receive an activation code sent to the email address or cell phone number provided during the registration process and a link to the activation page. Finally, they will need to enter the username and password they have selected and the activation code on this page to complete the registration and gain access to MyMCAP.
How to reset a forgotten password?
Customers may forget their passwords or usernames, but in that case, the company can help them with resetting their access to the account. To reset a forgotten password, customers need to click on the “Having Trouble Signing In. Click Here” link on the main Login page and follow the prompts to provide a temporary password.
How to delete an account?
Unfortunately, the company doesn’t provide an answer for this question in their FAQ section, so to delete an account, customers will need to contact the company’s support center.
