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Libro personal account

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How to open a Libro online banking account?

An online banking platform developed by Libro Credit Union enables you to manage your finances from the comfort of your home or anywhere else using a device connected to the Internet.

To enroll in online banking from Libro, call the Libro Contact Centre at 1-800-361-8222. Once you pass identity verification over the phone, a Libro Contact Centre specialist will give you a temporary password and instructions to update it.

Features

Here are the key features of the Libro online banking platform:

  • Viewing your balances and transaction history

  • Viewing your monthly statements

  • Signing up for e-statements

  • Moving funds between your Libro accounts

  • Paying your bills, adding, editing, and deleting payees

  • Setting up recurring bill payments and transfers

  • Sending and receiving money through Interac e‑Transfer

  • Setting up CRA Direct Deposit

  • Buying and renewing GICs

Business members can also enjoy the following features:

  • Customizing your dashboard to view your personal and business finances separately

  • Switching between your profiles without having to sign in and out

  • Paying taxes

  • Setting up and approving transactions on two-signer accounts

  • Managing other account users’ access rights

How to sign in to a Libro online banking account?

You can sign in to your Libro online banking from any page on the Libro website. Click the “Login” button in the top navigation menu and select “Online Banking”. Next, enter your account number and password to sign in.

Libro Personal Account

FAQ

How can I change my Libro online banking password?

In FAQs on the website, Libro recommends changing your online banking password regularly, although it doesn’t provide specific instructions on how to do this. Most likely, you can change your password by going to your profile settings.

When creating a new password, make sure it is between six and 16 alphanumeric characters long.

How do I restore the forgotten password?

To reset the forgotten Libro online banking password, call Libro Connect at 1-800-361-8222 or visit your local Libro branch to get assistance. The same applies if you have forgotten your account number.

How to delete a Libro online banking account?

FAQs on the Libro Credit Union website don’t provide instructions on deleting your online banking account. You can call the Libro Contact Centre at 1-800-361-8222 to request information on this matter.

How to transfer funds between my Libro accounts via online banking?

To move funds between your Libro accounts, sign in to your online banking account and click “Transfers” in the top navigation menu. Then, select an account you want to transfer funds from, select an account to transfer funds to, edit the date of the transfer if needed, enter the transfer amount, and specify whether it is a one-time or recurring transfer. Review your transfer details and click “Transfer” to complete the transaction.

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