Laurentian Bank offers a comprehensive online banking platform known as LBCDirect, providing customers with convenient access to their accounts and daily banking transactions from the comfort of their homes. This digital banking solution is designed to be user-friendly, secure, and available round-the-clock, catering to the evolving needs of modern banking. Whether checking account balances, transferring funds between Laurentian Bank accounts, or sending money through Interac e-Transfer®, LBCDirect and LBC Digital empowers users to manage their finances seamlessly.
To access LBCDirect's online banking services, customers need to meet certain criteria, including being existing Laurentian Bank clients with active accounts, credit cards, investment products, or loans. Registration requires compliance with the terms and conditions outlined in the Online Services & Mobile App Agreement for Personal Accounts.
Key features
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Account Management. View account balances, including credit cards, loans, mortgages, and investments, all from one centralized dashboard.
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Fund Transfers. Easily transfer funds between Laurentian Bank accounts or to other financial institutions securely and efficiently.
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Bill Payments. Pay bills conveniently online, eliminating the need for writing and mailing physical checks.
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Transaction History. Access detailed transaction history to monitor and track your financial activity over time.
How to create a Laurentian Bank account?
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Gather Required Documents. Before you begin, ensure you have the necessary identification documents ready. Typically, you'll need government-issued photo identification such as a driver's license or passport, as well as proof of address.
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Choose Account Type: Decide on the type of account you wish to open based on your financial needs. Laurentian Bank offers a variety of accounts, including chequing accounts, savings accounts, investment accounts, and more. You can explore their offerings on their website or speak with a representative for guidance.
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Complete Account Application. Whether opening your account online or in-person, you'll need to complete an account application form. This form will require you to provide personal details such as your name, contact information, employment status, and financial information.
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Receive Account Access. Upon successful account opening and funding, you will receive access to your account information, including online banking credentials such as a username and password. Keep this information secure and confidential.
Step-by-step registration
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Visit the Website. Start by visiting the official Laurentian Bank website using a web browser on your computer or mobile device.
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Initiate Registration. Click on the "Register" button to initiate the registration process. You may be directed to a new page or prompted to enter your personal information directly on the homepage.
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Provide Personal Information. Fill out the registration form with your personal details. This typically includes your full name, date of birth, social insurance number (SIN), email address, and phone number. Ensure the information you provide is accurate and up-to-date.
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Create Login Credentials. Choose a username and password for your online banking account. Your username may need to meet certain requirements, such as a minimum length or combination of letters and numbers. Your password should be strong and secure, consisting of a mix of uppercase and lowercase letters, numbers, and special characters.
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Verify Identity. To verify your identity and ensure security, you may be asked to provide additional information or answer security questions. This step helps prevent unauthorized access to your account.
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Agree to Terms and Conditions. Review the terms and conditions associated with using Laurentian Bank's online banking service. This may include agreements related to privacy, security, and usage policies. Once you've read and understood the terms, check the box to indicate your agreement.
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Complete Registration. Once you've filled out all required fields and agreed to the terms, proceed to submit your registration information. Depending on the bank's procedures, you may receive a confirmation message on the website or via email confirming that your registration was successful.
How to log in?
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Visit the Website. Open your web browser and navigate to the official Laurentian Bank website.
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Locate the Login Section. Look for the login section on the homepage or within the "Online Services" or "Banking" section of the website. You may find it labeled as "Log In."
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Enter Your Credentials. In the login section, you'll typically find two fields: one for your username and another for your password. Enter the username and password associated with your Laurentian Bank online banking account. Make sure to input your credentials accurately to avoid login errors.
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Initiate Login. Once you've entered your username and password, click on the "Log In" button to initiate the login process. Alternatively, you may be able to press the "Enter" key on your keyboard after inputting your credentials.
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Access Your Account. Upon successful authentication, you'll be granted access to your Laurentian Bank online banking account. You should now see your account dashboard, which provides an overview of your account balances, transactions, and other relevant information.
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Logout. For security purposes, remember to log out of your online banking account once you've finished your banking activities. Look for the "Logout," "Sign Out," or "Log Out" option typically located in the account settings menu or in the top-right corner of the webpage.
How to activate a Laurentian Bank account?
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Complete the Account Opening Process. If you haven't already done so, ensure you've completed all the necessary steps to open your Laurentian Bank account. This may involve providing personal information, selecting an account type, and agreeing to the bank's terms and conditions.
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Make an Initial Deposit. To activate your account, you'll need to make an initial deposit. The amount required may vary depending on the type of account you've opened. You can typically deposit funds via electronic transfer, cheque deposit, or cash deposit at a branch.
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Visit a Branch. If you opened your account online and haven't yet visited a Laurentian Bank branch, consider stopping by to complete the activation process in person. A bank representative can assist you with making your initial deposit and ensuring all necessary paperwork is completed.
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Receive Confirmation. Once your initial deposit has been successfully processed, you'll receive confirmation that your account is active and ready for use. This confirmation may come in the form of an email, letter, or notification within your online banking account.
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Set Up Online Banking. If you haven't already done so during the account opening process, set up online banking access for your Laurentian Bank account. This typically involves registering for online banking and creating a username and password. Follow the bank's instructions to complete the registration process.
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Explore Account Features. Take some time to familiarize yourself with the features and services available with your Laurentian Bank account. This may include online banking, mobile banking, bill payment, fund transfers, and more. Explore the bank's website or contact customer service for assistance if needed.
How to delete a Laurentian Bank account?
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Contact Customer Service. Begin by contacting Laurentian Bank's customer service department to inquire about the account closure process. You can reach customer service by phone, email, or by visiting a branch in person. Be prepared to provide your account details and identification information for verification purposes.
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Request Account Closure. Inform the customer service representative that you wish to close your Laurentian Bank account. Clearly state your intention to permanently delete the account. The representative will guide you through the necessary steps and provide any forms or documentation required for account closure.
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Settle Outstanding Transactions. Before closing your account, ensure that all outstanding transactions, including pending deposits, withdrawals, payments, and transfers, have been processed. You may need to transfer any remaining funds to another bank account or withdraw cash from the account.
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Complete Account Closure Form. Fill out any required account closure forms provided by Laurentian Bank. These forms may include details such as your account number, personal information, reason for closure, and instructions for handling any remaining funds.
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Verify Closure Instructions. Review the account closure instructions provided by the customer service representative to ensure that you've completed all necessary steps. Confirm any additional requirements or documentation needed to finalize the closure.
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Receive Confirmation. Once your account closure request has been processed, you'll receive confirmation from Laurentian Bank. This may come in the form of a confirmation letter, email, or notification within your online banking account.
How to reset my password?
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Access the Login Page. Begin by visiting the official Laurentian Bank website and navigating to the login page for online banking.
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Locate the "Forgot Password" Option. On the login page, look for an option that says "Forgot Password". This option is typically located below the login fields.
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Initiate Password Reset. Click on the "Forgot Password" link to initiate the password reset process. You may be directed to a new page or prompted to enter your username or email address associated with your Laurentian Bank account.
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Verify Identity. To ensure security, Laurentian Bank may require you to verify your identity before proceeding with the password reset. This verification process may involve answering security questions, providing personal information, or confirming your identity through email or text message.
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Receive Password Reset Instructions. Once your identity has been verified, Laurentian Bank will provide instructions for resetting your password. This may include a link to a password reset page or a temporary password sent via email or text message.
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Additional resources
- About Laurentian Bank Of Canada
- How to PayOff Laurentian Bank Debt
- Laurentian Bank Mobile App
- Laurentian Bank Customer Reviews
- Laurentian Bank Personal Loans for February 2025
- Laurentian Bank Personal Loans Calculator