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ICICI Bank Canada

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About bank

ICICI Bank Canada, a wholly-owned subsidiary of ICICI Bank Limited headquartered in Mumbai, India, stands as a prominent player in the Canadian financial landscape. It operates as a full-service direct bank, boasting an asset base of approximately C$6.1 billion.

The bank offers a comprehensive suite of financial solutions tailored to meet the diverse needs of individuals, businesses, and corporations alike. These services span personal banking, commercial banking, corporate banking, investment services, treasury management, and trade financing.

With its head office located in Toronto, Ontario, and a network of branches across key provinces including Alberta, British Columbia, Ontario, Nova Scotia, and soon to open in Manitoba, the bank ensures accessibility and convenience for its clientele.

For those seeking to open an account or access banking services, ICICI Bank Canada offers multiple avenues, including online applications, 24-hour customer contact centers, or visiting one of its branches across Canada.

ICICI Bank Canada

Key features

  1. Comprehensive Financial Solutions. ICICI Bank Canada offers a wide array of financial products and services, spanning personal, commercial, corporate, investment, treasury, and trade requirements. From basic banking services to complex corporate financial solutions, the bank caters to the diverse needs of its clientele.

  2. Global Reach. As a subsidiary of ICICI Bank Limited, a leading private sector bank in India with a significant global presence, ICICI Bank Canada provides customers with access to international banking services and expertise. With branches strategically located across key provinces in Canada and toll-free customer contact centers catering to various regions globally, the bank ensures convenience and accessibility for its customers.

  3. Member of CDIC. ICICI Bank Canada is a member of the Canada Deposit Insurance Corporation (CDIC), offering customers the assurance that their deposits are protected up to the prescribed limits. This membership provides peace of mind to depositors, safeguarding their savings in the event of bank insolvency.

  4. Ethical Governance. The bank is committed to maintaining the highest standards of business ethics, governance, and legality. It has established a Whistleblower Policy, encouraging the confidential reporting of concerns related to ethical misconduct, breaches of law, financial mismanagement, or policy violations. This commitment underscores the bank's dedication to transparency and accountability in its operations.

  5. Accessible Customer Service. ICICI Bank Canada prioritizes customer satisfaction and accessibility. With 24-hour customer contact centers, online banking facilities, and a network of branches across Canada, the bank ensures that customers can access assistance and banking services whenever needed. Additionally, toll-free contact numbers for various regions globally reflect the bank's commitment to serving its diverse customer base with ease and efficiency.

Pros and cons

Pros

Diverse Financial Solutions. ICICI Bank Canada offers a wide range of financial products and services tailored to meet the needs of individuals, businesses, and corporations. From basic savings and checking accounts to investment services, treasury management, and trade financing, customers have access to comprehensive solutions under one roof.

Global Connectivity. As a subsidiary of ICICI Bank Limited, ICICI Bank Canada provides customers with access to international banking services and expertise. Whether customers have international business interests or require cross-border transactions, the bank's global connectivity ensures seamless financial operations and support.

Secure Deposits. Being a member of the Canada Deposit Insurance Corporation (CDIC), ICICI Bank Canada provides depositors with the assurance that their funds are protected up to the prescribed limits. This security feature offers peace of mind to customers, knowing that their savings are safeguarded against unforeseen circumstances.

Customer-Centric Approach. ICICI Bank Canada prioritizes customer satisfaction and accessibility. With multiple channels for customer support, including 24-hour contact centers, online banking platforms, and physical branch locations across Canada, customers can access assistance and banking services conveniently. Additionally, toll-free contact numbers for various regions globally reflect the bank's commitment to serving its diverse customer base with ease and efficiency.

Cons

Limited Branch Network. While ICICI Bank Canada provides online and telephone banking services, its physical branch network is limited compared to some larger domestic banks in Canada. This could potentially inconvenience customers who prefer face-to-face interactions or need access to in-person banking services.

Limited Regional Presence. Despite being a subsidiary of a global bank, ICICI Bank Canada's regional presence in Canada may be less extensive compared to some domestic competitors. Customers residing in areas without nearby branches may experience limitations in accessing certain services or support.

Limited Brand Recognition. While ICICI Bank Limited is a well-known and established bank globally, its subsidiary, ICICI Bank Canada, may have lower brand recognition among Canadian consumers. This could potentially deter customers who prioritize banking with more familiar and recognizable institutions.

Limited Deposit Insurance Coverage. While ICICI Bank Canada is a member of the Canada Deposit Insurance Corporation (CDIC), the coverage provided by CDIC is subject to certain limits. Customers with deposits exceeding these limits may face increased risk, as amounts beyond the coverage threshold may not be protected in the event of bank insolvency.

ICICI Bank Canada requirements

  1. Valid Identification. All applicants must provide valid identification documents, such as a passport or government-issued ID, to verify their identity.

  2. Proof of Address. Applicants are typically required to provide proof of their residential address, which may include utility bills, rental agreements, or other official documents.

  3. Canadian Visa. Holders of a Canadian visa valid for more than 6 months are eligible to open an account. Acceptable visa categories include Permanent Residency (immigration) visa, Work visa, and Study visa.

  4. Minimum Age. Applicants must meet the minimum age requirement set by the bank to open an account, typically 18 years or older.

  5. Initial Deposit. Depending on the type of account being opened, applicants may be required to make an initial deposit to activate the account.

  6. Compliance with Regulations. Applicants must comply with all applicable banking regulations and laws, including anti-money laundering (AML) and know-your-customer (KYC) requirements.

  7. Additional Documentation. In some cases, additional documentation may be requested by the bank to complete the account opening process, such as employment verification or proof of income for certain account types.

Access on the go

  1. Text Alerts. Stay informed about your account activity with instant TEXT ALERTS sent to your registered mobile phone. Receive notifications for transactions and when your account balance falls below $100, helping you manage your finances effectively.

  2. Online Banking. Access your accounts conveniently and securely through ICICI Bank Canada's Internet Banking platform. Conduct a variety of transactions, including viewing balances, transferring funds, paying bills, and opening new accounts, all from the comfort of your home or office.

  3. Telephone Banking. Reach out to ICICI Bank Canada's Customer Contact Centre 24/7 for assistance with your banking needs. Whether you're checking your account balance, transferring funds, or requesting a stop payment, knowledgeable representatives are available to help.

  4. Mobile Banking App - iMobile. Manage your finances on the go with ICICI Bank Canada's iMobile app. Enjoy features such as CRA Direct Deposit, Interac e-Transfer®, account management, mobile cheque deposits, money transfers to India, bill payments, and more—all accessible from your smartphone or tablet.

ICICI Bank Canada products

  1. Credit Cards. ICICI Bank Canada offers a range of credit card options tailored to meet different spending habits and lifestyle needs. Whether you're looking for cashback rewards, travel benefits, or low-interest rates, their credit card lineup provides flexibility and convenience.

  2. HiSAVE Savings Account. This online savings account offers competitive interest rates, allowing customers to earn high returns on their savings while enjoying the convenience of managing their accounts online. With no monthly fees and easy accessibility, the HiSAVE Savings Account is an attractive option for those seeking to maximize their savings.

  3. Premium Savings Account. The Premium Savings Account combines the benefits of high-interest rates with the convenience of branch access. Customers can enjoy competitive interest rates on their savings while also having the option to visit branches for in-person assistance and services.

  4. Basic Chequing Account Opening. Designed for simplicity, the Basic Chequing Account offers a straightforward solution for day-to-day banking needs. With no minimum balance requirements and low fees, this account provides a convenient option for managing transactions and payments.

  5. HIVALUE Chequing Account. The HIVALUE Chequing Account is a low-fee option for customers seeking basic chequing account features. With competitive fees and access to essential banking services, this account is suitable for those looking for cost-effective banking solutions.

  6. HIVALUE PLUS Chequing Account. The HIVALUE PLUS Chequing Account is designed to meet all your day-to-day banking needs. With features such as unlimited transactions and additional perks, this account offers flexibility and convenience for managing your finances.

  7. Mortgages. ICICI Bank Canada provides hassle-free mortgage solutions customized to your needs. Whether you're purchasing a new home or refinancing an existing mortgage, their low-rate mortgages offer flexibility and affordability.

  8. GRIHA PRAVESH Mortgage Program. The GRIHA PRAVESH Mortgage Program offers specialized mortgage solutions designed to help you achieve your homeownership goals. With tailored financing options and personalized support, this program helps you navigate the homebuying process with ease.

  9. Lines of Credit. ICICI Bank Canada offers lines of credit to provide businesses with access to funds when needed. Whether it's for working capital or financing expansion projects, their lines of credit offer flexibility and convenience for managing cash flow.

  10. Operating Loans. These customized financing solutions are designed to meet the day-to-day operational needs of businesses. With flexible repayment terms and competitive interest rates, operating loans provide businesses with the financial support they need to thrive.

  11. Term Loans. ICICI Bank Canada's term loans offer financing for asset purchases and business growth initiatives. With fixed repayment schedules and competitive rates, term loans provide businesses with the capital they need to invest in their long-term success.

ICICI Bank Canada services

  1. Digital Banking Service. Access your accounts and manage your finances conveniently through ICICI Bank Canada's digital banking platform. Enjoy features such as online account management, bill payments, fund transfers, and more, accessible anytime, anywhere.

  2. GICs & Term Deposits. Invest your funds at a guaranteed interest rate for a fixed term with ICICI Bank Canada's Guaranteed Investment Certificates (GICs) and Term Deposits. These secure investment options offer stable returns over the investment period.

  3. Insta Save Account TFSA. Benefit from flexible options to earn interest tax-free with ICICI Bank Canada's Insta Save Account TFSA. This account allows you to save for your financial goals while enjoying the tax advantages of a Tax-Free Savings Account (TFSA).

  4. RSPs. Plan for your retirement and earn high returns on your savings with ICICI Bank Canada's Registered Retirement Savings Plans (RSPs). These investment products offer tax-deferred growth opportunities, helping you build a secure financial future.

  5. Interest Rate & Foreign Exchange Risk Management. ICICI Bank Canada offers competitive foreign exchange and interest rate risk management products to help businesses mitigate currency and interest rate fluctuations. These solutions provide stability and protection against market volatility.

  6. Correspondent Bank & its Services. ICICI Bank Canada provides efficient and reliable fund transfer and clearing services for correspondent banks. As a correspondent bank, ICICI Bank Canada facilitates international transactions and clearing services, ensuring seamless cross-border banking operations.

  7. Money Transfers. Transfer money quickly and securely with ICICI Bank Canada's money transfer services. Whether you're sending funds domestically or internationally, ICICI Bank Canada offers convenient and reliable options for transferring money to family, friends, or business partners.

Which associations does ICICI Bank Canada belong to?

  1. Canadian Bankers Association (CBA). ICICI Bank Canada is a member of the Canadian Bankers Association, a leading industry association representing the interests of banks in Canada.

  2. Canada Deposit Insurance Corporation (CDIC). As a registered member of the Canada Deposit Insurance Corporation, ICICI Bank Canada ensures that eligible deposits held by its customers are protected up to the prescribed limits.

  3. Interac Association. ICICI Bank Canada is associated with the Interac Association, a leading provider of payment solutions and services in Canada, facilitating secure electronic transactions.

  4. Cirrus Network. ICICI Bank Canada is part of the Cirrus Network, a global interbank network that enables customers to access their accounts and conduct transactions through automated teller machines (ATMs) worldwide.

  5. The Exchange Network. ICICI Bank Canada is affiliated with The Exchange Network, a network of ATMs across Canada that allows customers to access their accounts and withdraw cash surcharge-free from participating financial institutions.

Bank reliability

Assessing the reliability of ICICI Bank Canada involves considering various factors contributing to its stability and trustworthiness. As a member of regulatory bodies like the Canada Deposit Insurance Corporation (CDIC), the bank adheres to stringent regulatory standards, providing deposit insurance protection to its customers. Backed by ICICI Bank Limited, a leading private sector bank in India with substantial assets, ICICI Bank Canada demonstrates financial strength and resilience. The bank prioritizes security, employing robust measures to safeguard customer funds and personal information against fraud and cyber threats. Additionally, ICICI Bank Canada emphasizes efficient and responsive customer service, further enhancing its reliability as a banking institution.

Editorial opinion

As a full-service direct bank, ICICI Bank Canada stands out for its comprehensive range of financial solutions catering to diverse needs. While its emphasis on digital banking offers convenience, account opening procedures could be streamlined further to enhance accessibility for prospective customers. Despite this, ICICI Bank Canada's commitment to regulatory compliance, robust security measures, and responsive customer service positions it as a reliable choice for individuals and businesses seeking comprehensive banking services.

Additional resources

Sources

FAQ

Who owns ICICI Bank Canada?

ICICI Bank Canada is owned by ICICI Bank Limited, a leading private sector bank in India. While ICICI Bank Canada provides a range of banking services, including debit card payments, its ultimate ownership lies with ICICI Bank Limited, ensuring a strong foundation and global expertise in its operations.

Is there ICICI Bank in Canada?

Yes, there is ICICI Bank in Canada. ICICI Bank Canada operates as a subsidiary of ICICI Bank Limited, a prominent private sector bank in India. While ICICI Bank Canada primarily serves customers within Canada, its parent company, ICICI Bank Limited, has a presence in several other countries as well, providing banking services and financial solutions to customers internationally.

Is Icici Bank Canada a good bank?

Determining whether ICICI Bank Canada is a good bank involves considering various factors, including its offerings in debit cards and the experiences of new customers. While ICICI Bank Canada provides a range of banking services, including debit cards, the satisfaction of new customers may vary based on individual needs and preferences. It's advisable for prospective customers to research the bank's services, fees, and customer reviews to assess whether it aligns with their banking requirements and expectations.

Is Icici Bank Canada hard to get approved for?

Getting approved for services at ICICI Bank Canada, a full-service direct bank, may involve various factors, including the possession of a permanent resident card. While the bank offers a wide range of financial solutions, including banking services for permanent residents, the specific approval process may depend on individual circumstances and the type of service being applied for. Prospective customers are encouraged to contact the bank directly to inquire about eligibility criteria and application procedures for their desired services.

Company documents

ICICI Bank Cash Back Rewards Program Terms and Conditions

Established in December 2003, ICICI Bank Canada is a full-service direct bank with an asset base of about C$6.1 billion as at December 31, 2023, and it is a member of the Canada Deposit Insurance Corporation. ICICI Bank Canada offers a wide range of financial solutions to cater to personal, commercial, corporate, investment, treasury and trade requirements.

© ICICI Bank Limited
Financial products
ICICI Bank Canada
Coral Visa Credit Card®
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ICICI Bank Canada
Rubyx Visa Platinum Credit Card®
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ICICI Bank Canada
Griha Pravesh mortgage program
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ICICI Bank Canada
Mortgage refinancing
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ICICI Bank Canada
Mortgage transfer
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ICICI Bank Canada
High-ratio mortgage
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ICICI Bank Canada
Conventional mortgage
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ICICI Bank Canada
Variable-rate mortgage
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Term
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Loan term for the financial product

5 years
ICICI Bank Canada
Fixed-rate mortgage
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Rate
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Effective interest rate on the product

5.34% to 5.74%
Term
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Loan term for the financial product

1 to 5 years
ICICI Bank Canada
HiVALUE® PLUS Chequing Account
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up to $21.95 monthly fee
ICICI Bank Canada
US Dollar Premium Savings Account
Rating by Finanso®
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Rate
i

Effective interest rate on the product

1.00%
ICICI Bank Canada
Canadian Dollar Premium Savings Account
Rating by Finanso®
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Rate
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Effective interest rate on the product

1.15%
ICICI Bank Canada
HiVALUE® Chequing Account
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$9.95 monthly fee
ICICI Bank Canada
HiSAVE® Savings Account Online
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Rate
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Effective interest rate on the product

up to 1.25%
ICICI Bank Canada
Basic Chequing Account
Rating by Finanso®
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$4.00 monthly fee
ICICI Bank Canada
Retirement Savings Plan (RSP) GIC
Rating by Finanso®
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$1,000 minimum deposit
Term
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Loan term for the financial product

1-5 years
ICICI Bank Canada
Retirement Savings Plan (RSP) Savings Account
Rating by Finanso®
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$0 monthly fee
Rate
i

Effective interest rate on the product

1.00%
ICICI Bank Canada
Tax-Free GICs
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$1,000 minimum deposit
Term
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Loan term for the financial product

1-5 years
ICICI Bank Canada
Tax-Free Savings Account (TFSA)
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$0 monthly fee
Rate
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Effective interest rate on the product

1.00%
ICICI Bank Canada
US Dollar Non-Redeemable Term Deposit
Rating by Finanso®
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$1,000 minimum deposit
Rate
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Effective interest rate on the product

up to 4.55%
Term
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Loan term for the financial product

1-5 years
ICICI Bank Canada
Non-Redeemable GIC
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$1,000 minimum deposit
Rate
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Effective interest rate on the product

up to 4.70%
Term
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Loan term for the financial product

1-5 years
ICICI Bank Canada
US Dollar Redeemable Term Deposit
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$1,000 minimum deposit
Rate
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Effective interest rate on the product

up to 1.10%
Term
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Loan term for the financial product

1-5 years
ICICI Bank Canada
Redeemable GIC
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$1,000 minimum deposit
Rate
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Effective interest rate on the product

up to 2.75%
Term
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Loan term for the financial product

1-5 years
aggregation.company.all-products
Similar products
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Recommended FinScore™
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Rate
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Effective interest rate on the product

19.75% - 21.49%
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Rate
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Effective interest rate on the product

19.99% - 22.99%
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from $5,000
Rate
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Effective interest rate on the product

19.99% - 22.99%
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Rate
i

Effective interest rate on the product

20.99% - 22.99%
Rating by Finanso®
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Rate
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Effective interest rate on the product

21.99% - 22.99%
Mogo
Mortgage
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1000
Rate
i

Effective interest rate on the product

4.46%
Rating by Finanso®
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1000
$10,000-$100,000,000
Rate
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Effective interest rate on the product

up to 4.95%
Term
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Loan term for the financial product

up to 10 years
Think Financial
Mortgage
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0
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1000
$50,000-$500,000
Rate
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Effective interest rate on the product

up to 5.19%
Term
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Loan term for the financial product

up to 25 years
CHIP Reverse Mortgage
Reverse Mortgage
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0
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1000
$100,000-$500,000
Rate
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Effective interest rate on the product

up to 7.67%
Term
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Loan term for the financial product

up to 25 years
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$1,000-$10,000,000
Rate
i

Effective interest rate on the product

up to 4.94%
Term
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Loan term for the financial product

up to 40 years
Toronto-Dominion Bank
TD Every Day Savings Account
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$0 monthly fee
Tangerine Bank
Savings Account
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i

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$0 monthly fee
Rate
i

Effective interest rate on the product

1.00%
Scotiabank
Ultimate Package
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up to $30.95 monthly fee
Royal Bank of Canada
Savings Deposit
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Recommended FinScore™
0
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1000
no minimum deposit
Rate
i

Effective interest rate on the product

0.5%
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