Banks
Rating by Finanso®
i

The rating by Finanso® is determined by our editorial team. The scoring formula includes a financial product type as well as tariffs, fees, rewards and other options.

GBC account

Advertiser Disclosure

General Bank of Canada's online banking service, known as GBC Online Banking, has been a convenient and secure platform for customers to manage their finances. However, on October 31st, 2023, GBC Online Banking ceased to be accessible. Existing customers retained access until that date, allowing them to continue utilizing the service for their banking needs. However, new customers seeking online banking services will be directed to the new Loan Payout Request system instead. This transition ensures that customers can still access essential banking services while the bank enhances its offerings to better serve its clientele.

Key features

  1. Not Currently Available. General Bank of Canada's online banking platform is currently not accessible for general use.

  2. Only Loan Balance/Payout Request. During this period, the only functionality available is the ability to request loan balances or payouts.

  3. Unclear When the New Version Becomes Available. It is uncertain when the new version of the online banking platform will be released to customers.

How to create a General Bank of Canada banking account?

Creating a General Bank of Canada banking account is not possible at the moment due to the unavailability of online banking services. GBC Online Banking was no longer accessible after October 31st, 2023. Existing online banking customers retained access until this date; however, new requests for online banking services will be directed to the new Loan Payout Request system. Therefore, until further notice, individuals interested in creating a General Bank of Canada banking account will need to await the introduction of the new online banking platform.

How to log in?

Currently, logging in to GBC Online Banking is impossible as the service is not available. However, when the new version becomes accessible, you will likely need to follow these steps:

  1. Go to the Website. Open your web browser and navigate to the General Bank of Canada's official website.

  2. Click GBC Online. Look for the section or tab labeled "GBC Online" or "Online Banking" on the website's homepage or navigation menu.

  3. Enter Your Login and Password. Once you've accessed the GBC Online Banking section, you'll typically find a login page where you can enter your username or account number and your password. Input these credentials accurately.

  4. Access Your Account. After entering your login details, click on the "Log In" or "Sign In" button to access your GBC Online Banking account dashboard, where you can manage your finances and perform various banking activities.

How to activate a General Bank of Canada account?

There is no official information available on how to activate a General Bank of Canada account. Typically, accounts may become activated when users log in for the first time. However, it's important to note that currently, GBC Online Banking is unavailable. Therefore, the activation process cannot be completed until the online banking service becomes accessible again. Users should refer to official communications from General Bank of Canada for updates on when the online banking platform will be available for activation and use.

How to delete a General Bank of Canada account?

There is no official information available on how to delete a General Bank of Canada account. Typically, to delete an account, users would need to contact General Bank of Canada directly for assistance. However, it's important to note that currently, GBC Online Banking is unavailable. Therefore, account deletion requests cannot be processed until the online banking service becomes accessible again. Users should refer to official communications from General Bank of Canada for updates on when the online banking platform will be available for account management and inquiries.

How to reset my password?

There is no official information available on how to reset your password for General Bank of Canada online banking. Typically, users would be able to reset their passwords on the login page by clicking on a "forgot password?" or similar link. However, it's important to note that currently, GBC Online Banking is unavailable. Therefore, password reset requests cannot be processed until the online banking service becomes accessible again. Users should refer to official communications from General Bank of Canada for updates on when the online banking platform will be available for password management and other account-related actions.

Editorial opinion

General Bank online banking platform has served as a cornerstone for many customers, offering convenience and accessibility in managing their financial affairs. However, recent developments, including the discontinuation of the service after October 31st, 2023, have raised concerns among users. While the bank's decision to transition to a new system may bring about improvements, the lack of clarity regarding the timeline and features of the upcoming platform leaves customers uncertain. As the transition unfolds, it is essential for General Bank of Canada to prioritize clear communication and seamless integration to ensure a positive user experience for its clientele.

Additional resources

Sources

FAQ

How do I contact General Bank of Canada?

To contact General Bank of Canada, you can typically find contact information such as phone numbers or email addresses on their official website. However, please note that currently, GBC Online Banking is unavailable, so direct contact options may be limited.

Can I open General Bank of Canada account online?

Opening a General Bank of Canada account online is not possible at the moment, as GBC Online Banking is not available. New account requests are currently directed to the new Loan Payout Request system.

Does General Bank of Canada have a monthly fee?

General Bank of Canada may have a monthly fee associated with certain account types or services. However, specific details regarding fees are subject to change and may vary depending on the type of account or service you choose. It's advisable to review the bank's fee schedule or contact them directly for the most accurate and up-to-date information.

Your comment has been added
Error
Your complaint has been recorded
Invalid username or password
comment.alert.error-reg
Please log in to like/dislike
Invalid SMS code has been entered
All GBC’s reviews by june 2024
Leave feedback
Similar companies
EQ Bank
30 St. Clair Avenue West, Suite 700 Toronto, ON, M4V 3A1
1 (844) 437-22-65
Fairstone Bank
33 Yonge Street, Suite 810 Toronto, Ontario Canada M5E 1G4
+1 (833) 461-29-00
Digital Commerce Bank
736 Meridian Road NE Calgary, Alberta T2A 2N7
+1 (844) 836-60-40
American Express Canada
P.O. Box 3204, Station F, Toronto, ON M1W 3W7
+1 (800) 869-30-16
Simplii Financial
161 Bay St., Toronto, ON M5J 2S8
+1 (888) 723-88-81