Banks
Rating by Finanso®
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The rating by Finanso® is determined by our editorial team. The scoring formula includes a financial product type as well as tariffs, fees, rewards and other options.

GBC

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About bank

General Bank of Canada is a prominent financial institution in the Canadian insurance industry. Founded in Edmonton, Alberta, the company offers a wide range of financial products and services to businesses and individuals across the country. With a focus on guaranteed investment certificates and automobile loans, General Bank of Canada has established itself as a trusted provider in the Canadian banking sector. The company prides itself on its corporate website, where customers can access information about deposits, accounts, and corporate guarantees. Headquartered in Edmonton, General Bank of Canada operates with a dedicated team of employees committed to providing top-notch service to its clients.

GBC

Key features

  1. Wide Range of Financial Products. General Bank of Canada offers diverse financial products and services tailored to the needs of both businesses and individuals, including guaranteed investment certificates and automobile loans.

  2. Strong Industry Presence. General Bank of Canada holds a significant position in the Canadian banking industry, leveraging its expertise and resources to serve its customers effectively.

  3. Nationwide Coverage. With its headquarters in Edmonton, Alberta, General Bank of Canada serves clients across the entire country, catering to the financial needs of Canadians from coast to coast.

  4. Commitment to Customer Service. The company prides itself on its dedicated team of employees who are committed to delivering exceptional service to clients, providing them with accurate information and assistance to help them achieve their financial goals.

Pros and cons

Pros

Several Loan Options. General Bank of Canada offers a variety of loan options, catering to the diverse financial needs of both individuals and businesses.

Flexible Terms. Customers have the flexibility to choose terms that align with their financial situations and goals, ensuring personalized solutions.

Comprehensive Services. With a range of financial products available, including guaranteed investment certificates and automobile loans, General Bank of Canada provides comprehensive banking services to its clientele.

Cons

Limited Information on the Website. The website may lack sufficient details about certain products or services, potentially leaving customers seeking more information.

Absence of Credit Cards. General Bank of Canada does not offer credit cards, which may inconvenience customers who rely on credit card transactions for their financial needs.

Specific Product Focus. While the bank's specialized products may benefit certain customers, they may not be suitable for all clients, potentially limiting the bank's appeal to a broader customer base.

General Bank of Canada requirements

As there is limited information available on the General Bank of Canada website regarding specific eligibility requirements, here are some general criteria that may apply:

  1. Age. Applicants must typically be of legal age to enter into financial contracts, which is usually 18 years or older.

  2. Residency. Depending on the specific product or service, applicants may need to be residents of Canada.

  3. Income and Credit History. General Bank of Canada may require applicants to demonstrate a certain level of income and a satisfactory credit history to qualify for loans or other financial products.

  4. Employment Status. Some products, such as loans, may require applicants to have a steady source of income, such as employment or business ownership.

  5. Identification. Applicants may need to provide valid identification documents, such as a driver's license or passport, to verify their identity.

Access on the go

General Bank of Canada's online banking platform underwent significant changes, with access to GBC Online Banking no longer available after October 31st, 2023. Presently, online banking services are limited, primarily allowing customers to make Loan Payout Requests through the bank's digital portal. While the previous online banking system offered a range of functionalities, the current platform focuses primarily on facilitating loan-related transactions. Customers are encouraged to utilize alternative banking methods for their day-to-day financial needs, as General Bank of Canada explores potential enhancements to its online banking services in the future.

General Bank of Canada products

  • Auto Financing for Consumers and Dealers. General Bank of Canada provides financing solutions for both individuals looking to purchase vehicles and dealerships seeking flexible financing options for their inventory.

  • Commercial Lending. The bank offers various commercial lending products to support businesses in their growth and expansion endeavors, including loans for equipment purchase, working capital, and commercial real estate.

  • Aviation Financing. General Bank of Canada specializes in aviation financing, providing tailored solutions for individuals and companies looking to acquire aircraft or invest in aviation-related assets.

  • High-Interest Savings Account (HISA). Customers can benefit from General Bank of Canada's High-Interest Savings Account, which offers competitive interest rates to help them grow their savings over time.

  • Guaranteed Investment Certificates (GICs). The bank offers GICs as a secure investment option, allowing customers to earn fixed interest rates over a specified period, providing stability and peace of mind for their investments.

General Bank of Canada services

  • Online Banking (Currently Limited). While GBC's online banking platform is presently limited, it still facilitates certain transactions such as Loan Payout Requests, offering customers convenient digital access to essential banking services.

  • Customer Support. GBC is committed to delivering excellent customer service, with dedicated support teams available to assist customers with inquiries, account-related issues, and financial advice.

  • Account Management. The bank offers robust account management services, allowing customers to monitor their balances, track transactions, and manage their accounts conveniently online or through other channels.

  • Flexible Loan Terms. GBC provides flexible loan terms to accommodate the varying financial situations and goals of its customers. Whether for auto financing, commercial lending, or aviation financing, the bank works with clients to tailor loan packages that suit their specific needs and preferences.

Which associations does General Bank of Canada belong to?

General Bank of Canada is a member of the Canadian Deposit Insurance Corporation (CDIC) and the Canadian Bankers Association (CBA), demonstrating its commitment to upholding industry standards and providing customers with additional assurance regarding the safety and reliability of their deposits and banking services.

Bank reliability

General Bank of Canada's A+ rating by the Better Business Bureau (BBB) indicates a high level of reliability and trustworthiness. This rating reflects positively on the bank's commitment to customer satisfaction, ethical business practices, and overall reliability in delivering financial services. Customers can have confidence in General Bank of Canada's reputation for integrity and dependability, as demonstrated by its favorable BBB rating.

Editorial opinion

General Bank of Canada stands as a notable player in the Canadian financial landscape, offering a range of banking products and services to cater to diverse customer needs. With its affiliation with reputable associations like the Canadian Deposit Insurance Corporation and the Canadian Bankers Association, the bank underscores its commitment to industry standards and customer satisfaction. While its A+ rating by the Better Business Bureau reflects positively on its reliability, some customers may find its online banking offerings currently limited. However, General Bank of Canada's dedication to providing flexible loan terms and robust customer support demonstrates its ongoing efforts to meet customer expectations and maintain a competitive edge in the banking industry.

Additional resources

Sources

FAQ

Is General Bank of Canada a good bank?

General Bank of Canada is recognized for its reliability and commitment to customer satisfaction, as evidenced by its A+ rating from the Better Business Bureau. However, individual experiences may vary depending on specific needs and preferences.

Does General Bank of Canada have a mobile app?

No, General Bank of Canada does not currently offer a mobile app for banking services, which may be a limitation for customers seeking mobile banking convenience.

Does General Bank of Canada have bank accounts?

Yes, General Bank of Canada provides various types of bank accounts to meet the needs of its customers, including savings accounts, GICs, and HISA.

Is General Bank of Canada hard to get approved for?

The approval process for products and services at General Bank of Canada may vary based on individual financial circumstances and credit history. While some customers may find approval straightforward, others may encounter challenges depending on their specific situation.

Company documents

Tied Selling & Fees
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Privacy Policy
Regulatory Disclosures

Our mission is to help our customers achieve their goals by offering innovative and competitive priced loan and deposit products and the best service levels in the business. We have been in business since 2005.

© General Bank of Canada
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