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Rating by Finanso®

The rating by Finanso® is determined by our editorial team. The scoring formula includes a financial product type as well as tariffs, fees, rewards and other options.

Flexiti's pay off


Repayment of loan

The corporation offers to pay through your bank’s online banking bill payment system. Add Flexiti (Flexiti Financial) as a payee. You can also send a cheque by mail. The company asks you to make sure that you have included your account number on the cheque to avoid delays.

Flexiti Financial Attention: Account Services – Payment Processing P.O. Box 340, Orangeville, ON, L9W 2Z7.

If you register your account at, it will be more convenient to view your statements and details online. Although, you can receive your statements in paper by mail, and it costs a $3 fee for each.

Usually, the lender sends a notification when your statement is ready and a reminder five days before the discharge is due.

In some cases, it will send you an SMS reminder about your due date in some cases. A one-time-use link will be attached to follow to submit your remittance. Flexiti will only send an SMS from the number 353900. SMS messages sent from any other number should be ignored.

You could follow the instructions outlined in the message or call the customer service center at 1-877-259-3745 from Monday to Saturday, 9 am to 12:30 am ET, for more help.

If you miss a repayment or won't pay on time, you have to pay off the interest (accrued or applied to the remaining balance in the future according to the option you have chosen).

The annual and administrative fees depend on your retailer. Also, deferral, NSF, credit balance, overlimit fees might be charged. It's unfavorable to miss repayments or forget to monitor your card balance.

There are no pre-payment penalties. So you might freely pay off your loan in full or in part.

Conditions of loan extension

For equal monthly payment plans: your promotional plan will be annulled if you miss a payment. You have to pay off the interest for the remaining balance in the future because it will be treated like an interest-bearing purchase.

For deferred plans, if you don't pay the promotional balance before the expiry date for deferred plans, the accrued interest will be charged to the account.

In some circumstances, your AIR may be increased. The deferral fee is $59.99, only charged on a no-interest, no-payment promotion of less than 12 months if you do not pay the entire amount by the end of the promotional period. Applied relying on the purchase amount and the retailer.

Details about your discharges and due dates are contained in your monthly statement. See your cardholder agreement for more information.

NSF or dishonored fee of $49,99 could be applied if the bank declines your cheque

Some fees should be paid even on deferred repayment plans to keep the account in good standing (Simply SecureTM insurance fees, paper statement fees, and minimum monthly installments (for Quebec residents).

Early payoff

It's encouraged to pay off early, make additional remittances or settle an entire loan for free, and there are no prepayment penalties.

Additional or early payings reduce the amount of your final plan payments.

0% AIR are usually available for a relatively short period within a promotional schedule. And you should ensure that you pay off your loan on time to avoid interest.

Some options help you relieve a financial burden like 0% AIR and no fees promotional plans; if your retailer provides these schemes, you should pay on time or prepay to avoid paying the interest.

If you want to pay more effectively and improve your financial standing, try to make your payments on schedule; notify the lender that you have troubles paying; sign in your account; and monitor the plan, fees, rates, and due dates.


How do I make a payment on Flexiti?

You could pay through your bank’s online banking bill payment system. Add Flexiti (Flexiti Financial) as a payee. You can also send a cheque by mail.

You could manage your repayments and see statements online with your personal profile.

What happens if you don't pay back Flexiti?

For equal monthly payments plans: if you missed a discharge, your promotional plan would be annulled, and the remaining balance will be treated like an interest-bearing purchase.

The accrued interest is applied to the account if you don't pay the promotional balance before the expiration date for deferred plans.

On a no-interest, no-payment promotion of less than 12 months could also be applied a deferral fee of $59.99 (relying on the purchase amount and the retailer).

NSF fee of $49,99 could be charged if the bank refuses your cheque.

The data of all payments is reported to the consumer reporting agency and may influence your financial history.

If you default, Flexiti may: collect all amounts owed by you, including costs incurred in connection with any of the collection efforts, as well as reasonable legal fees and disbursements; deduct money from any other account you have with it or any of its affiliates and use it to pay the debt and exercise any other rights or remedies it may have at law.

Can you pay Flexiti early?

Yes, you can. You could make early or additional payments or settle an entire loan at any time without penalties and charges.

Can Flexiti sue you?

If you default, the company may exercise any rights or remedies at law, in equity, or under the Cardholder Agreement. If you breach this Cardholder Agreement, you agree to pay the costs it incurs in connection with any of the collection efforts and its reasonable legal fees and disbursements.

Ensure that the repayments are affordable for you every month or will be possible at the due date before submitting the loan application. Review all the fees which could be applied in your Cardholder Agreement. Your payment option should suit your personal financial situation and aims.

Calculate loan payments in Flexiti

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What to pay attention to when applying for a loan from Flexiti

  1. The company must have a license if it runs business in Alberta, British Columbia, Manitoba, Ontario and Quebec.
  2. You can check the availability of the relevant license (copy) at the branch of the lending company.
  3. Membership in a self-regulatory organization (SRO) is an additional guarantee of the reliability of the lending company. This information can also be checked at the company's branch or on its official website.
  4. Availability of lending policies.
  5. The procedure for applying for a loan.
  6. The procedure for concluding the loan agreement and receiving the payment schedule.
  7. Other conditions for granting loans.

We recommend

  1. To check out the interest rates and frequency. 
  2. Check the availability of individual terms in the loan agreement (principal amount, term, date of advance, etc.).
  3. Check whether the loan agreement contains information about the total cost of borrowing.
  4. Take time to think – you can change your mind before agreeing or signing a loan agreement.
  5. Speed of loan processing.
  6. Accessibility – alternative lenders often operate where there are no bank branches.
  7. For the borrower - high interest on the loan.
  8. For an investor, the safety of funds is not guaranteed by the state.

What distinguishes Flexiti from banks:

  1. Simplicity - loan processing is less formalized than in a bank.
  2. Fast loan processing.
  3. Accessibility.
  4. For the borrower - high interest on the loan.
  5. For an investor, the safety of funds is not guaranteed by the state.
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