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Flexiti Account Review

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How to register an account?

A personal account allows you to get info about your balance, promotional plan, percentage rates, statements, and payments electronically.

To manage an account, you should be a Flexiti client. Apply at the official website.

  1. Go to the site and click the «Apply now» button on the main page.

  2. Fill out personal information: email address, phone number, name, date of birth, address.

  3. Read the cardholder agreement (a different one for Quebec residents) and click the «Next» button.

  4. Fill out financial and employment information: personal and annual household income, housing type (rent, own, live with relatives), occupation, job title, employer name and phone number, Social Insurance Number, personal identification word, security question, and answer. Click «Next».

  5. Review your Cardholder Agreement and click «I Agree.»

  6. Validate your email address by entering the security code sent to it.

  7. You have opened an account and a FlexitiCard.

The card is sent to you by mail; receive it and activate it at the site.

To log in

  1. Go to the official website. Click «Log in» on the sidebar or at the bottom of the page.

  2. You will see the new screen «My.flexiti.com». You should fill in your card number or username and password to log in.

For new clients: choose «Register my Flexiti account» and fill in the 16-digit Card number to begin the registration process.

You could also activate your card here. Click the «Activate my FlexitiCard» button and enter your profile number.

If you have any problems, call at +1 (877) 259-3745 from 9 a.m. till 9 p.m.

How to reset a password?

If you have already signed up, but forget your password:

  1. Go to the official site and click the sidebar. Choose «Log in,» or click it at the bottom of the page.

  2. Click the «I forgot my password» line on the sign-in screen.

  3. Enter your 16-digit account number or username to reset the password. Then, click the «Next.»

If you have any problems, call +1 (877) 259-3745 from 9 a.m. to 9 p.m.

How to delete an account?

If you use the FlexitiCard, the account remains open after you’ve paid everything off. And you may just continue shopping with no need to reapply.

Call at +1 (877) 259-3745, and Customer care will help you close an account. Notice: if you close the account, you remain liable for any outstanding balance.

Flexiti account

FAQ

How does Flexiti work?

Flexiti helps merchants and consumers by providing Buy Now, Pay Later technology online.

Borrowers may make purchases and pay according to the chosen options with a 0 — 37,99% AIR through a merchant as a lender. Merchants could get a fast and easy paying system, offer convenient and affordable financial services to their clients, and boost sales.

The services are provided on the Internet at the website or mobile app for merchants. An application form and all the documents are available paperless.

If you want to go shopping — visit the merchant's store or office. You could always use the «Where to buy» page at the company's site and look through all the conditions at the retailer site online 24/7.

Also, you could send a cheque to the corporate office. Flexiti Account Services address:

PO Box 340 Orangeville, ON

L9W 2Z7 Canada

How do I contact Flexiti?

To contact the company, you could use a feedback form on the official website. First, click the  «Contact us» at the bottom of the page. Then, click the «Get in touch» button on the next screen. Finally, fill in your name, email, and subject and send the message. Email at [email protected].

You could call Customer Service: 1-at 877-259-3745 Monday to Friday: 9 am to 9 pm ET, Saturday: 9 am to 7 pm ET. Merchant Support: 1-877-259-3754, 9 am to 12:30 am ET from Monday to Friday. Saturday to Sunday: 9 am to 10:30 pm ET.

 Headquarters Address: 1740 - 130 King St W Toronto, ON M5X 1E1.

 Quebec Office: 5440 Boulevard Decarie, Montreal, QC  H3X 2J1.

It's possible to send a cheque to Flexiti Account Services, PO Box 340 Orangeville, ON L9W 2Z7, Canada.

Add your card /account number on the cheque’s memo line.

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The rating by Finanso® is determined by our editorial team. The scoring formula includes a financial product type as well as tariffs, fees, rewards and other options.

Recommended FinScore™
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up to 39.9%
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Flexiti calculator
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