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Rating by Finanso®

The rating by Finanso® is determined by our editorial team. The scoring formula includes a financial product type as well as tariffs, fees, rewards and other options.

Export Development Canada's account


How to register an account

EDC registration is quite simple. There are different categories for login:

  • Knowledge and Advice;

  • Portfolio Credit Insurance;

  • Bills and Statements;

  • Select Credit Insurance;

  • Bad Debt Insurance (EDC Direct);

  • Contract insurance and surety bonds (EDC Direct);

  • Commercial Partnership Insurance;

  • Risk manager for financial institutions;

  • Service Providers.

Access to the system is available by entering a valid login and password.

Registration requires a client to provide:

  1. company details;

  2. additional information;

  3. contact information;

  4. information required to create your account, including login and password.

When you enter your company information, the information will be verified, and if your company cannot be found, you will be offered to create a new record on the company.

If you have any problems with registration, EDC recommends that you email or contact customer service at 1-866-716-72-01 Monday through Friday, 7 a.m. to 8 p.m. ET.

How to reset a password

To reset your password, you must provide the email address you used when registering. There is an option to contact

This option is probably helpful if you can not remember the email you used for registration.

How to delete an account

If you want to delete your account with EDC, please contact for assistance.


How does EDC work?

EDC accepts online applications, provides telephone counseling, and conducts other interviews (in person, online) to assess applicants' business operations and make an eligibility decision.

According to open sources, the EDC's working hours are as follows:

Monday through Friday, 7:00 a.m. to 8:00 p.m. ET.

How do I contact EDC?

You can contact EDC in several ways:

  • by phone at 1-800-229-05-75 using the contact form in the "Contact Us" section of the EDC website;

at the office at the following address:

  • 150 Slater Street Ottawa, ON K1A 1K3. For existing customers, the phone number is 1-866-716-7201, or by email at In addition, there is a separate contact form if you are interested in receiving care in EDC. 

  • CEBA (Canadian Emergency Business Account) is encouraged to visit Media questions should be directed to or mailed to Export Development Canada, 150 Slater Street, Ottawa, ON K1A 1K3 or call 1-888-222-4065 for insurance broker contact information investor relations (contact form via link)

  • Procurement or fax (613) 598 2533

  • Disclosure of misconduct SOID@edc.c

What to pay attention to when applying for a loan from Export Development Canada

  1. The company must have a license if it runs business in Alberta, British Columbia, Manitoba, Ontario and Quebec.
  2. You can check the availability of the relevant license (copy) at the branch of the lending company.
  3. Membership in a self-regulatory organization (SRO) is an additional guarantee of the reliability of the lending company. This information can also be checked at the company's branch or on its official website.
  4. Availability of lending policies.
  5. The procedure for applying for a loan.
  6. The procedure for concluding the loan agreement and receiving the payment schedule.
  7. Other conditions for granting loans.

We recommend

  1. To check out the interest rates and frequency. 
  2. Check the availability of individual terms in the loan agreement (principal amount, term, date of advance, etc.).
  3. Check whether the loan agreement contains information about the total cost of borrowing.
  4. Take time to think – you can change your mind before agreeing or signing a loan agreement.
  5. Speed of loan processing.
  6. Accessibility – alternative lenders often operate where there are no bank branches.
  7. For the borrower - high interest on the loan.
  8. For an investor, the safety of funds is not guaranteed by the state.

What distinguishes Export Development Canada from banks:

  1. Simplicity - loan processing is less formalized than in a bank.
  2. Fast loan processing.
  3. Accessibility.
  4. For the borrower - high interest on the loan.
  5. For an investor, the safety of funds is not guaranteed by the state.
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