Credit Union
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connectFirst personal account

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How to open a connectFirst Credit Union online banking account?

With digital banking capabilities from connectFirst Credit Union, you can manage your accounts and products whenever it is convenient for you. Digital banking includes online and mobile banking.

To sign up for digital banking, go to Online Banking Tab and enter your 19-digit Member Card number. Next, enter your date of birth and either your phone number or your email to receive a verification code. Then, create your username and password and agree to the terms and conditions. 

Features

connectFirst Credit Union online banking features include:

  • Viewing your account balances and transaction history

  • Viewing your eStatements

  • Transferring funds between your accounts

  • Paying bills, adding, and editing bill payees

  • Setting up recurring bill payments

  • Sending and receiving Interac® e-Transfers

  • Registering for auto-deposits 

  • Setting up security alerts and notifications

Along with the features mentioned above, business members can

  • Consolidating your memberships into a single login to see all accounts in one place

  • Assigning delegates to your business accounts

  • Approving delegate transactions

  • Connecting to Quickbooks/Quicken

  • Making tax payments

How to sign in to a connectFirst Credit Union online banking account?

You can sign in to your connectFirst Credit Union online banking account from any page of the website. Click the “Online banking” button in the top right corner of the page you are browsing and enter either your debit card number or username. 

connectFirst Credit Union Personal Account

FAQ

How can I change my connectFirst Credit Union online banking password?

FAQs on the connectFirst Credit Union website don’t provide instructions on changing your online banking password. You can contact connectFirst Credit Union’s Member Connection Centre by phone at 1 (866) 923- 4778 to clarify this information.

How do I restore the forgotten password?

To restore the forgotten password to your connectFirst Credit Union online banking, click “Forgot username or password?” and then click “Forgot password?” on the login page. On the next screen, enter your username and select an identification method — either by email or phone. Once you receive the verification code, enter it into the designated field. Next, create a new password, confirm it, and click “Continue”. After that, you will be able to log in with your username and a newly created password.

How to delete a connectFirst Credit Union online banking account?

There is no information about deleting your online banking account on the connectFirst Credit Union website. You can check this information with the connectFirst Credit Union’s Member Connection Centre by phone at 1 (866) 923- 4778.

How to transfer funds between the accounts via a connectFirst Credit Union online banking account?

To move funds between your connectFirst account, sign in to your online banking account and select “Transfers” from the navigation menu. Click “Transfer funds”, select an account to move funds from, select an account to move funds to, enter the transfer amount, select “Immediate” transfer type, and enter a memo if needed. After that, review the transfer details and click “Continue” to complete the transfer.

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