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Rating by Finanso®

The rating by Finanso® is determined by our editorial team. The scoring formula includes a financial product type as well as tariffs, fees, rewards and other options.

Captain Cash's account


How to register an account

Go to the Captain Cash official website and click "Claim your cash". Fill out the application form with your personal, residential, financial, bank, and revenue information. Submit the application form. Now you have registered a personal account. Wait until your info will be verified and the application will be approved.

Bear in mind that it's important to inform the lender about the changes in your data: the address, telephone number or employment information, etc. To update the banking information on your file, the company needs a void cheque or a pre-authorized debit form. Forward a picture of either document to

How to reset a password

Make necessary changes to your account. If something goes wrong with it, email or call 1-888-226-1026 to customer care.

Note: Captain Cash never sees your user ID or password, they don't have the option to "log in" to your accounts.

How to delete an account

Make necessary changes to your account. If you need to make sure your data is deleted, email or call 1-888-226-1026 to 4:30 pm customer care to explain your situation to the staff.


How does Captain Cash work?

The services are provided on the Internet, the entire process can be done online. An application form and all the documents are available paperless. But if you have no access to the Internet you could apply by phone. Just call 1-888-226-1026.

You can apply anytime 24/7.

How do I contact Captain Cash?

Go to the official website

There is a feedback form at

You could call at 1-888-226-1026 or email at

Address: 885 Georgia Street W. Suite 1500, Vancouver, BC V6C 3E8

Business hours: eastern services 8:30 am – 5:30 pm Monday-Thursday, 8:30 am – 4.30 am Friday. Pacific services 5:30 am – 2:30 pm Monday — Thursday, 5:30 am – 1:30 pm Fri 1:30 day.

However, you can fill out a submission form 24/7.

Calculate loan payments in Captain Cash

Captain Cash calculator will allow you to calculate an approximate payment schedule for the loan

Loan amount

Enter the desired loan amount

500 $
750 $
Loan term

Specify the loan term for the calculation


What to pay attention to when applying for a loan from Captain Cash

  1. The company must have a license if it runs business in Alberta, British Columbia, Manitoba, Ontario and Quebec.
  2. You can check the availability of the relevant license (copy) at the branch of the lending company.
  3. Membership in a self-regulatory organization (SRO) is an additional guarantee of the reliability of the lending company. This information can also be checked at the company's branch or on its official website.
  4. Availability of lending policies.
  5. The procedure for applying for a loan.
  6. The procedure for concluding the loan agreement and receiving the payment schedule.
  7. Other conditions for granting loans.

We recommend

  1. To check out the interest rates and frequency. 
  2. Check the availability of individual terms in the loan agreement (principal amount, term, date of advance, etc.).
  3. Check whether the loan agreement contains information about the total cost of borrowing.
  4. Take time to think – you can change your mind before agreeing or signing a loan agreement.
  5. Speed of loan processing.
  6. Accessibility – alternative lenders often operate where there are no bank branches.
  7. For the borrower - high interest on the loan.
  8. For an investor, the safety of funds is not guaranteed by the state.

What distinguishes Captain Cash from banks:

  1. Simplicity - loan processing is less formalized than in a bank.
  2. Fast loan processing.
  3. Accessibility.
  4. For the borrower - high interest on the loan.
  5. For an investor, the safety of funds is not guaranteed by the state.
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