Lender
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The rating by Finanso® is determined by our editorial team. The scoring formula includes a financial product type as well as tariffs, fees, rewards and other options.

Captain Cash Review

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About lender

Captain Cash is a leading provider of financial solutions in Canada, o ffering a range of services to meet the diverse needs of its clients. Established in British Columbia in January 2015, Captain Cash has quickly become a trusted name in the industry, providing cash loans to individuals with both good and bad credit. With a dedicated team committed to exceptional customer service, Captain Cash prides itself on transparency and simplicity in its lending process, ensuring clients borrow money they need with clear terms and efficient service.

Whether clients require a short-term cash infusion for unexpected expenses or seek an alternative to traditional loan options, Captain Cash offers flexible solutions tailored to individual circumstances. With a focus on fast approvals and deposits, as well as a commitment to responsible lending practices, Captain Cash aims to provide peace of mind and financial stability to its customers across Canada.

Captain Cash

Features

  • Quick Approval. Get approved for a loan quickly, often within the same day during business hours.
  • Flexible Payment Options. Choose from various payment schedules, including 3, 6, or 12 installments, to suit your financial situation.
  • No Credit Check. Captain Cash offers loans without requiring a credit check, making it accessible to individuals with both good and bad credit histories.

Pros and cons

Pros

Secure Online Application. Apply for a loan conveniently and securely online, with robust encryption to protect personal information.

Renewal Options. Renew your loan after a grace period to accommodate changing financial circumstances.

Responsible Loan Policy. Captain Cash screens applications to verify borrowers' ability to repay loans based on income and financial stability.

Cons

Higher Interest Rates. Short-term loans typically come with higher interest rates compared to traditional bank loans, potentially resulting in higher overall costs for borrowers.

Limited Borrowing Amounts. New clients may initially qualify for smaller loan amounts, with the potential to increase over time based on borrowing history.

Financial Responsibility. Borrowers must ensure they can meet repayment obligations to avoid additional fees and potential negative impacts on credit scores.

Reliability

Captain Cash's reliability is underscored by its impressive Trustpilot rating of 4.7, derived from over 5,082 total reviews. This exceptional score reflects the consistent satisfaction of its clientele, affirming the company's commitment to reliability and amazing customer service. With a substantial volume of positive feedback, Captain Cash has established itself as a trusted and dependable provider of financial solutions in Canada. This reliability is further evidenced by the transparent and straightforward processes it employs, ensuring that borrowers can access timely assistance with confidence while navigating their financial challenges.

How to apply for a Captain Cash loan?

  1. Visit the Captain Cash Website. Start by visiting the official website of Captain Cash to begin the loan application process. The website provides detailed information about the loan products offered and the application requirements.

  2. Complete the Online Application Form. Navigate to the online application form provided on the website. Fill out all required fields accurately, including personal information, contact details, and financial details. Be sure to provide truthful and up-to-date information to expedite the approval process.

  3. Submit the Application. Once you've completed the application form, review it carefully to ensure all information is accurate. Submit the application electronically through the website's secure platform.

  4. Await Approval Decision. After submitting your application, Captain Cash's team will review it promptly. You can expect to receive a loan decision within a short timeframe, often on the same day during business hours.

  5. Provide Additional Information. In some cases, Captain Cash may require additional documentation or verification to process your loan application. Be prepared to provide any requested documents promptly to avoid delays.

  6. Accept Loan Terms. If your loan application is approved, carefully review the loan terms and conditions provided by Captain Cash. Ensure you understand the repayment schedule, fees, and other relevant details before accepting the loan offer.

  7. Receive Funds. Once you've accepted the loan terms, Captain Cash will initiate the transfer of funds to your designated bank account. Depending on the deposit method selected, you may receive the funds within the same day or on the next business day.

Conditions

  • Loan Amount. New clients can qualify for an initial loan of up to $500. Returning clients with a positive borrowing history may be eligible for larger loan amounts, up to $750.
  • Repayment Terms. Borrowers have the flexibility to choose from various repayment schedules, including 3, 6, or 12 installments, depending on their financial circumstances.
  • Interest Rate. The Annual Percentage Rate (APR) on the amount borrowed is set at 22%, accompanied by a transaction fee of $0.50.
  • Fees. All fees associated with the loan, including transaction fees, missed payment fees, and insufficient funds fees, are disclosed upfront to ensure transparency in the borrowing process.
  • Renewals. Returning clients have the option to renew their loans after a grace period, allowing for flexibility in managing repayment.
  • Security. Captain Cash uses robust encryption to keep borrowers' personal information safe and secure throughout the application and lending process.

Requirements

  • Canadian Citizenship. Applicants must be Canadian citizens residing in eligible provinces, including Ontario, Prince Edward Island, British Columbia, Nova Scotia, New Brunswick, Alberta, Nunavut, Northwest Territories, or Newfoundland.
  • Age. Borrowers must be over the age of 18 to apply for a loan with Captain Cash.
  • Bank Account. Applicants must have a Canadian bank account that has been open for at least three months with consistent payroll deposits.
  • Employment. Borrowers must have stable employment for at least three months, with a minimum monthly income of $1200 directly deposited into their bank account.
  • Financial Stability. Captain Cash screens loan applications to verify borrowers' ability to repay the loan based on their income and financial stability. This includes ensuring there are few or no non-sufficient fund transactions in the borrower's bank account and that the borrower is not currently considering bankruptcy, consumer proposal, or debt management.
  • Credit History. While Captain Cash offers loans without requiring a credit check, borrowers must demonstrate responsible financial behavior and meet the company's eligibility criteria to qualify for a loan.

Ways to receive the money

  • Direct Deposit. Borrowers can opt to have their loan funds directly deposited into their Canadian bank account. This method is free and ensures quick access to the funds. To receive same-day funds, the loan must be approved before the designated cut-off time, typically around 2:30 PM EST. Otherwise, the funds will be deposited on the next business day.
  • Instant Deposit (NEW). Captain Cash now offers an instant deposit feature designed to eliminate delays in receiving funds via direct deposit. With this option, borrowers can receive their funds within an hour of loan approval, regardless of the cut-off time. Please note that there is a $5 surcharge for this service, which will be included in the surety fees.
  • E-Transfer. Exclusive to returning clients, this method allows loan funds to be sent to a verified email address registered on the borrower's file. Funds are typically sent within 3 hours of loan approval. A $3 surcharge applies for this service, which is included in the surety fees.

Products

  • Online Payday Loan in Canada. As an alternative to traditional payday loans, Captain Cash offers online payday loans with quick approval processes and flexible repayment options. These loans provide immediate access to cash to cover unexpected expenses or emergencies.
  • Bad Credit Loans in Canada. Captain Cash understands that individuals with poor credit histories may face challenges when seeking financial assistance. That's why they offer bad credit loans, providing a solution for those who have experienced past credit setbacks.
  • Installment Loans in Canada. With installment loans, borrowers can repay the borrowed amount over a series of scheduled payments, rather than in a single lump sum. This option offers greater flexibility and helps borrowers manage their finances more effectively.
  • No Credit Check Loans in Canada. Captain Cash offers loans without requiring a traditional credit check. This makes their loan products accessible to individuals with both good and bad credit histories, ensuring that credit issues do not serve as a barrier to obtaining financial assistance.

Reasons you may be denied a Captain Cash loan

  • Insufficient Income. Captain Cash requires borrowers to have stable employment with a minimum monthly income of $1,200 directly deposited into their bank account. If an applicant's income does not meet this requirement, their loan application may be denied.
  • Incomplete or Inaccurate Information. Providing incomplete or inaccurate information on the loan application can lead to a denial. It's essential for applicants to fill out all required fields accurately and truthfully to ensure their eligibility for a loan.
  • Credit Issues. While Captain Cash offers loans without requiring a traditional credit check, they still evaluate applicants' financial stability and creditworthiness based on other factors. Applicants with a history of missed payments, outstanding debts, or bankruptcy may be denied a loan.
  • Recent Bankruptcy or Consumer Proposal. Captain Cash may deny loan applications from individuals who are currently considering or undergoing bankruptcy, consumer proposal, or debt management. These circumstances indicate financial instability and may impact the applicant's ability to repay the loan.
  • Excessive Non-Sufficient Funds (NSF) Transactions. Captain Cash screens loan applications to ensure that applicants' bank accounts do not have an excessive number of NSF transactions. Multiple NSF transactions suggest financial instability and may result in a loan denial.

How to repay a Captain Cash loan

  1. Understand the Repayment Terms. Before taking out a loan, carefully review the repayment terms outlined in the loan agreement provided by Captain Cash. Take note of the repayment schedule, including the frequency and amount of payments, as well as any applicable fees or penalties for missed payments.

  2. Set Up Automatic Payments. To ensure timely repayment, consider setting up automatic payments through your bank account. Many banks offer online bill payment services that allow you to schedule recurring payments to Captain Cash on your designated due dates.

  3. Make Payments on Time. Adhere to the repayment schedule outlined in the loan agreement and make payments on time to avoid late fees or penalties. If you encounter any difficulties or anticipate being unable to make a scheduled payment, contact Captain Cash as soon as possible to discuss alternative arrangements.

  4. Choose a Payment Method. Captain Cash offers multiple convenient payment methods for borrowers to choose from, including direct deposit, online payment, and e-transfer. Select the payment method that works best for you and follow the instructions provided to complete the payment process.

  5. Communicate with Customer Service. If you have any questions or concerns about your loan repayment, don't hesitate to reach out to Captain Cash's customer service team for assistance. They can provide guidance on repayment options, address billing inquiries, and help resolve any issues that may arise.

  6. Consider Early Repayment. If you're able to do so, consider paying off your Captain Cash loan early to save on interest charges and reduce your overall borrowing costs. Check the loan agreement for any prepayment penalties or fees before making additional payments.

Editorial opinion

In assessing Captain Cash, it's evident that the company offers a valuable service by providing accessible financial solutions to individuals in Canada, including those with both good and bad credit histories. Their commitment to transparency, flexible repayment options, and quick approval processes contribute to their appeal. However, it's important for borrowers to approach short-term lending responsibly, considering the higher interest rates associated with such loans and potential implications for long-term financial stability. While Captain Cash serves as a viable option for addressing immediate financial needs, borrowers should exercise caution and explore all available alternatives before committing to borrowing.

Important

Keeping your Debt-to-Income (DTI) ratio below 30-40% of your monthly income is crucial. This will help you avoid potential financial problems in the future. Additionally, always assess the necessity and feasibility of taking a loan, ensuring you can comfortably manage its repayment.

How to Choose a Lender

  1. Verify that the lender is registered with the appropriate regulatory authorities in Canada, such as the Financial Consumer Agency of Canada (FCAC), or is licensed to operate in your province.
  2. Check if the lender is a member of reputable industry associations in Canada, such as the Canadian Bankers Association (CBA) or the Canadian Lenders Association (CLA).
  3. Thoroughly review all terms and conditions outlined in your loan agreement. Understand the repayment schedule, interest rates, fees, and any penalties for late payments or defaults.
  4. Ensure that the contract clearly states the annual percentage rate (APR) and the total cost of borrowing, including any administrative fees or additional charges.
  5. Familiarize yourself with your rights regarding loan cancellation or early repayment. Canadian consumers have the right to cancel a loan within two business days after signing the agreement, without penalty.
  6. Research the lender's reputation by checking customer reviews, complaints, and feedback on reputable online platforms, as well as through resources provided by organizations like the Better Business Bureau (BBB).

Methodology

At Finanso, we've carried out a comprehensive analysis of over 70 lenders, assessing them based on 35 different parameters across six key categories: accessibility of loans, customer relations, quality of service, interest rates, and transparency of conditions.

In each category, we carefully considered the most critical factors in selecting a lender. These factors include the interest rates, available loan amounts, minimum credit score, minimum income, application fees, and the speed at which funds are transferred.

At Finanso, we highly value our users, which is why we also focus on the quality of customer service, user reviews, and additional features that can aid our users in making a well-informed decision.

Our ultimate goal is to provide insightful recommendations and expert advice to assist you in selecting a lender that best caters to your specific needs.

Additional resources

Sources

FAQ

What is Captain Cash?

Captain Cash is a Canadian financial services provider offering accessible lending solutions to individuals in need of short-term financial assistance. Established with the vision of providing an alternative lending option, Captain Cash aims to address the diverse financial needs of its clients, regardless of their credit history. Through transparent processes and flexible repayment options, Captain Cash seeks to empower individuals to navigate financial challenges with confidence and ease.

How quickly the funds can be received?

The speed at which borrowers can receive funds from Captain Cash depends on various factors, including the time of day the loan application is submitted, the verification process, and the chosen deposit method. In many cases, borrowers can expect to receive loan approval within the same day during business hours. Once approved, funds are typically deposited into the borrower's bank account via direct deposit, with same-day or next-day availability depending on the timing of the approval and the chosen deposit method.

How do you qualify for Captain Cash?

To qualify for a loan with Captain Cash, applicants must meet certain eligibility criteria, including Canadian citizenship, being over the age of 18, and having a stable income. Borrowers must have a Canadian bank account that has been open for at least three months, with consistent payroll deposits. Additionally, Captain Cash screens loan applications to verify borrowers' ability to repay the loan based on their income and financial stability. While credit history is considered, Captain Cash offers loans without requiring a traditional credit check, making their services accessible to individuals with both good and bad credit histories.

How much can you borrow from Captain Cash?

Captain Cash offers flexible borrowing options tailored to individual financial needs. New clients can qualify for an initial loan of up to $500, providing immediate access to essential funds for addressing short-term financial challenges. As clients establish a positive borrowing history with Captain Cash, they may become eligible for larger loan amounts, up to $750. This scalability allows borrowers to access the appropriate level of financial support based on their unique circumstances, ensuring that they can meet their immediate needs while maintaining responsible borrowing practices.

Is Captain Cash a legitimate company?

Yes, Captain Cash is a legitimate and reputable financial services provider, offering cash loans and operating in Canada. Established in 2015, the company has built a strong reputation for transparency, reliability, and customer service excellence. With a commitment to ethical lending practices and regulatory compliance, Captain Cash prioritizes the financial well-being of its clients, offering accessible and responsible lending solutions to individuals across the country. Additionally, Captain Cash is incorporated in British Columbia, Canada, and adheres to industry standards and regulations, further establishing its legitimacy within the financial services sector.

Company documents

Privacy Policy
Terms and conditions

Our customers are our most appreciated and valued asset. The loan process is made effortless with help from our knowledgeable and dedicated customer care associates.

© Captain Cash
Financial products
Rating by Finanso®
i

The rating by Finanso® is determined by our editorial team. The scoring formula includes a financial product type as well as tariffs, fees, rewards and other options.

Recommended FinScore™
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650
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500.00 – 750.00 C$
Rate
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Effective interest rate on the product

to 22.00 %
Term
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Loan term for the financial product

to 3 months
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