About MyPic
MyPic is an additional service provided by ATB Financial that lets customers customize their credit cards. This service applies only to ATB Financial Mastercard cards: ATB Alberta Mastercard, ATB Alberta Mastercard - Secured, ATB Preferred Fixed-Rate Mastercard, ATB Preferred Variable-Rate Mastercard, ATB Gold Cash Rewards Mastercard, and ATB Gold My Rewards Travel Mastercard. With this service, customers can choose an image of over 80 ATB images for free.
However, this service is available only for customers from Alberta, as ATB Financial only serves Albertans.
MyPic conditions
To choose the design of a credit card, customers only need to look through the company’s MyPic Image Catalogue and choose the most appealing one. Once they have chosen one, they need to jot down the image number and reference it when they apply for their ATB Mastercard.
This service is free for any credit card, but customers should note that once they decide to change an image, they will have to pay a $15 fee for a design change. However, the fee can be waived when customers change their image when their credit card is subject to renewal. They will need to call the company’s support 90 days before the card’s expiration date and notify them that they want a new design for their credit card. In that case, an image change will be done for free. However, customers can’t choose any image they wish.
Pros and cons
As we see, the MyPic service offered by ATB has some advantages:
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The service is free;
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Customers can customize their credit cards;
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The catalog of images is pretty extensive;
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The application is straightforward.
However, this service has some weak sides:
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Customers can’t choose an image not mentioned in the catalog;
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Customers will have to pay a $15 fee to change a picture;
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Only Albertans can apply.