Alterna Bank Mobile App Review

Alterna Bank's mobile banking app offers seamless access to your accounts anytime, anywhere. With the convenience of online banking at your fingertips, managing your everyday banking needs has never been easier. Whether you're on your computer or smartphone, the Alterna Bank mobile banking app provides top priority security measures to ensure your transactions are securely protected. Using the app, you can access online banking features such as transferring funds, paying bills, and requesting money with just a few taps. Additionally, you can securely deposit cheques using your cell phone camera, saving you time and hassle.

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Key takeaways

1. Set up Alerts and Notifications. Stay informed about your account activity with customizable alerts and notifications. Whether it's a low balance alert or a notification about a large transaction, you can set up alerts to help you stay on top of your finances.

2. Interac e-Transfer. Easily send and receive money with Interac e-Transfers directly from the app. Whether you need to pay a friend back for lunch or send money to a family member, Interac e-Transfers make it quick and convenient to move funds securely.

3. Pay Bills. Manage your bills hassle-free by paying them directly through the Alterna Bank mobile app. Set up bill payments for recurring expenses or make one-time payments with just a few taps, saving you time and ensuring your bills are paid on time.

4. Free Access. Enjoy the convenience of the Alterna Bank mobile app at no cost. There are no fees associated with using the app, allowing you to access your accounts, manage your finances, and perform transactions without worrying about additional charges.

Mobile app features

1. Online Banking Access. With the Alterna Bank mobile app, you can access online banking anytime, anywhere, directly from your smartphone. This means you have the flexibility to check your account balances, review transactions, and perform various banking tasks on the go.

2. Secure Protection. Security is a top priority with the Alterna Bank mobile app. It employs robust security measures to safeguard your personal and financial information, ensuring that your transactions and data remain protected from unauthorized access.

3. Easy Fund Management. The app allows you to transfer funds between your accounts easily. Whether you need to move money between your checking and savings accounts or make a payment to another individual, the app streamlines the process, saving you time and effort.

4. Mobile Check Deposits. Say goodbye to trips to the branch or ATM to deposit checks. With the Alterna Bank mobile app, you can securely deposit checks using your smartphone's camera. Simply snap a photo of the front and back of the check, and the funds will be deposited into your account without delay.

How to download

For iOS

1. Open the App Store. Launch the App Store on your iOS device by tapping on the App Store icon from your home screen.

2. Search for Alterna Bank App. In the search bar at the bottom of the screen, type "Alterna Bank" and press enter.

3. Locate the App. Once the search results appear, look for the Alterna Bank app icon and tap on it to open the app's download page.

4. Download the App. On the app's download page, tap the "Get" button next to the Alterna Bank app icon. If prompted, enter your Apple ID password or use Touch ID/Face ID to confirm the download.

5. Install the App. After you download the Alterna Bank app, it will be installed on your iOS device. You can find it on your home screen or in the App Library, depending on your iOS version. Tap on the app icon to open it and log in or register to start managing your Alterna Bank account.

For Android

1. Open the Google Play Store. Locate the Google Play Store app on your Android device and tap to open it.

2. Search for "Alterna Bank". Use the search bar at the top of the Play Store to search for "Alterna Bank".

3. Find the Official App. Look for the official Alterna Bank mobile banking app among the search results. It should have the AB favicon image.

4. Tap Install. Once you've found the Alterna Bank app, tap on it to open the app's page, then tap the "Install" button.

5. Follow Installation Prompts. Follow the on-screen prompts to complete the installation process. Once the app is installed, you can open it and proceed with setting up your account or logging in if you already have an account.

Others

1. Direct Link. Alterna Bank provides a direct download link to the app on the official website. Users can visit the website using their mobile browser and follow the provided link to download the app directly to their device.

2. QR Code. Alterna Bank provides a QR code that users can scan using their smartphone's camera. Scanning the QR code will direct users to the app's download page on the respective app store, allowing them to download and install the app easily.

3. Third-party App Stores. Some third-party app stores may offer the Alterna Bank app for download. Users can search for the app in these alternative app stores and download it to their device if available.

How to apply in the app?

Unfortunately, there is no official information available regarding the specific process for applying for banking products within the Alterna Bank mobile app. However, based on general procedures for applying for banking products through mobile apps, here are five general steps you might follow:

1. Log in to Your Account. Open the Alterna Bank mobile app and log in using your credentials.

2. Navigate to Product Selection. Look for a section within the app that allows you to explore or select banking products. This may be labeled as "Products," "Services," or something similar.

3. Choose Your Product. Browse through the available banking products offered by Alterna Bank, such as savings accounts or investment options. Select the product you're interested in applying for.

4. Review Product Details. Before proceeding with the application, review the details and terms of the selected banking product. Pay attention to important information such as interest rates, fees, and eligibility criteria.

5. Initiate Application Process. Once you've decided to proceed, follow the prompts within the app to initiate the application process. This may involve providing personal information, verifying your identity, and submitting any required documentation.

How to make payments through the app?

Personal loan

Alterna Bank does not offer personal loans; therefore, it is not possible to make personal loan payments through the Alterna Bank app. While the app provides convenient access to various banking features such as account management, bill payments, and fund transfers, it does not support repayments for personal loans because such loans are not offered by Alterna Bank.

If you have a personal loan with another financial institution, you would typically make payments directly through that institution's designated channels, which may include their own online or mobile banking platforms, automated phone systems, in-person payments at branches, or by mail.

Credit card

As Alterna Bank does not offer credit cards, it is not possible to make credit card payments through the Alterna Bank app. While the app provides convenient access to various banking features such as account management, bill payments, and fund transfers, it does not support repayments for credit cards because credit cards are not offered by Alterna Bank.

If you have a credit card with another financial institution, you would typically make payments directly through that institution's designated channels, which may include their own online or mobile banking platforms, automated phone systems, in-person payments at branches, or by mail.

Mortgage

While there is no official information on making mortgage payments through the app, typically, you'll need to transfer money to your mortgage account. Here are the general steps to follow:

1. Access the App. Open the Alterna Bank app on your mobile device and log in using your username and password.

2. Navigate to Transfer Funds. Tap on "Transfer to my account" on the home screen or find "Pay & Transfer" at the bottom of the home screen, then select "Transfer" followed by "Transfer to my account."

3. Choose Accounts and Amount. Select the source account for the transfer. Choose the recipient account (your mortgage account). Enter the transfer amount and any optional memo.

4. Select Transfer Type. Choose between Immediate, Future-dated, or Recurring transfer.

5. Confirm and Complete. Review the transfer details. Select "<" to go back and edit or "Continue" to proceed. Share transfer details if needed. Optionally, name the transfer and add it to your favorites list. Select "Done" to complete the transaction.

How to delete the Alterna Bank app?

For iOS

1. Locate the Alterna Bank App. Find the Alterna Bank app icon on your iOS device's home screen.

2. Long Press Icon. Press and hold the Alterna Bank app icon until all the app icons start to jiggle.

3. Tap 'Delete' Icon. Look for an "X" or "Delete" icon at the corner of the Alterna Bank app icon. Tap on it.

4. Confirm Deletion. A confirmation pop-up will appear, asking if you want to delete the app. Tap "Delete" to confirm.

5. Complete Deletion. Once confirmed, the Alterna Bank app will be deleted from your iOS device, and the app icons will stop jiggling.

For Android

1. Open Settings. Navigate to the Settings app on your Android device.

2. Go to Apps. Scroll down and find the "Apps" or "Applications" option in the Settings menu and tap on it.

3. Find Alterna Bank App. Locate the Alterna Bank app in the list of installed apps. You can either scroll down or use the search bar at the top.

4. Tap on the Alterna Bank App. Tap on the Alterna Bank app to open its App Info screen.

5. Uninstall App. On the App Info screen, you'll see an option to uninstall the app. Tap on "Uninstall" and confirm the action when prompted.

Additional resources

• About Alterna Bank
• Alterna Bank Online Banking
• How to PayOff Alterna Bank Debt
• Alterna Bank Customer Reviews