Credit Union
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Access personal account

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How to open an Access account?

The online banking platform from Access Credit Union enables you to manage your accounts and products from any device connected to the Internet at any time, anywhere.

To enroll in online banking, you must be a member with a debit card. If you don’t have it yet, contact the Member Solutions Centre by phone at 1.800.264.2926 or visit an Access Credit Union branch near you.


Here is what you can do with online banking:

  • Viewing your account balances and transaction history

  • Opening new accounts

  • Customizing the names of your accounts

  • Transferring funds between your accounts

  • Paying bills and managing payees

  • Setting up schedules bill payments, and transfers

  • Marking transactions as favorite 

  • Sending and receiving money through Interac e-Transfer

  • Viewing your eStatements

How to sign in to an Access online banking account?

To sign in to your Access online banking account for the first time, go to the Access Credit Union website and click the “Sign In” button in the top right corner of any page. On the next screen, enter a 16 or 19-digit number from the front of your debit card and click “Continue”. Then, enter your date of the birth and mobile phone number. After you receive a security code in a text message, enter it into a designated field and click “Confirm”. 

Next, create a unique username of between 5 and 34 characters and a password of between 5 and 35 characters with one uppercase letter, one lowercase letter, and one number. Re-enter your password, accept the terms and conditions, and click “Continue”. After that, review and confirm your details and click “Create user profile”.

By clicking “Proceed to sign in”, you can log in to your online banking account with your newly created username and password.

Access Personal Account


How can I change my Access online banking password?

You can change the password to your online banking account at any time. To proceed, go to the “Settings” section, select “Password” and follow the on-screen instructions.

How do I restore the forgotten password?

To restore the forgotten password to your Access online banking account, click “Forgot username or password?” on the login page and select “Forgot password?”. Next, enter your username and mobile phone number used in enrollment. Once you receive a one-time security code, enter it into the designated field. After that, create a new password, re-enter it, and click “Continue”.

How to delete an Access account?

Access Credit Union doesn’t provide information about deleting your online banking account. You can contact the Member Solutions Centre by phone at 1.800.264.2926 to request information on this matter.

How to transfer funds between the accounts via an Access online banking account?

To move funds between your Access accounts, sign in to your online banking account, go to the "My Access" tab, select “Transfers & Payments”, and click “Transfer funds” under “Transfers”.

Next, select an account you want to move funds from and an account you want to send funds to. Then, enter the transfer amount, select “Immediate” as the “Transfer type”, and click “Continue”. Review the transfer details and click “Continue” to confirm the transfer.

Once you do, you will see a confirmation message saying that the transfer has been successfully completed.

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