Credit Union
Rating by Finanso®
i

The rating by Finanso® is determined by our editorial team. The scoring formula includes a financial product type as well as tariffs, fees, rewards and other options.

Access app

Advertiser Disclosure

Access at Google Play

Download

Access at Google Play

Access at App Store

Download

Access at App Store

Features

With the Access CU mobile app from Access Credit Union, you can manage your accounts and products wherever you are.

Here are the key features provided by the Access CU mobile app:

  • Viewing your account balances and transaction history

  • Opening new accounts

  • Customizing the names of your accounts

  • Transferring funds between your accounts

  • Paying bills and managing payees

  • Setting up schedules bill payments, and transfers

  • Sending and receiving money through Interac e-Transfer

  • Depositing cheques on the go with the Mobile Deposit feature

  • Downloading void cheques for direct deposits

  • Managing your favorite transactions

  • Customizing your app experience by adding personalized background and profile pictures

How to download the Access CU mobile app

The Access CU mobile app is available on the App Store for iOS 13.0 or later and for macOS 11.0 or later on Mac devices with an Apple M1 chip or later. On Google Play, it is available for Android™ 6.0 or later.

To download the Access CU mobile app, go to the Apple App Store or Google Play Store from your device and search for “Access CU”. Once the app appears in the search results, tap on its icon to see information about it and make sure that the app developer is Access Credit Union Limited. Then, tap “Free” or “Install” to download it and wait until the installation is complete.

The Access CU mobile app has over 10 thousand downloads on Google Play. The app’s rating on the App Store is 2.3, while on Google Play, there are no sufficient reviews to display the app’s rating.

How to use the Access CU mobile app

If you are logging in to the Access CU mobile app for the first time, enter a 16 or 19-digit number from the front of your debit card and tap “Continue”. Next, enter your date of the birth and mobile phone number. After you receive a security code in a text message, enter it into a designated field and tap “Confirm”. 

Then, create a username containing between 5 and 34 characters, a password containing between 5 and 35 characters with one uppercase letter, one lowercase letter, and one number, and tap “Continue”. Review and confirm your details and tap “Create user profile”.

After that, you will be able to sign in with your newly created username and password.

If you don’t have an Access Credit Union debit card yet and have never used the credit union’s digital banking solutions, contact the Member Solutions Centre by phone at 1.800.264.2926 or visit an Access Credit Union branch near you to enroll.

FAQ

How to apply for a loan in the Access CU mobile app?

There is no information about the loan application feature of the Access CU mobile app on the Access Credit Union website and mobile app pages on the App Store and Google Play. Most likely, the app doesn’t support this feature at this time.

How to extend a loan in the Access CU mobile App?

The Access Credit Union website FAQ and mobile app pages on the App Store and Google Play don’t provide information about the loan extension feature of the Access CU mobile app. Looks like the app doesn’t support this feature for now.

How to pay via the Access CU mobile app?

To pay a bill via the Access CU mobile app, go to the main menu, tap “Payments”, and then tap “Pay bills”. Next, select an account you want to pay from and tap “Add Payment”. Then, select a payee, enter the payment amount, specify the payment date, and tap “Add Payment”. After that, tap “Continue” to confirm the payment.

How to restore access to the Access CU mobile app?

To restore access to the Access CU mobile app, tap “Forgot password” on the login screen. Then, enter your username and mobile phone number used in enrollment. Once you receive a one-time security code, enter it into the designated field. Next, create a new password, re-enter it, and tap “Confirm”.

How to delete the Access CU mobile app?

You can delete the Access CU mobile app from your smartphone or tablet the same way you would normally delete other apps. Note that deleting the app won’t lead to closing your accounts or deleting the data that Access Credit Union must retain under laws.

Your comment has been added
Error
Your complaint has been recorded
Invalid username or password
comment.alert.error-reg
Please log in to like/dislike
Invalid SMS code has been entered
All Access ’s reviews by june 2024
Leave feedback
Similar companies
Public Service
403 Empire Avenue, St. John's NL Canada, A1E 1W6
+1 (800) 563-67-55
UCU
145 Evans Ave., Etobicoke, ON M8Z 5X8, Canada
+1 (800) 461-07-77
Integris
1532–6th Avenue, Prince George, BC V2L 5B5
+1 (866) 554-34-56
Rapport
18 Grenville Street, Suite One, Toronto, ON M4Y3B3, Canada
+1 (888) 516-66-64
Casera
720 St Anne's Rd, Winnipeg, MB R2N 0A2, Canada
+1 (204) 958-63-00